Courtyard by Marriott Lexington Keeneland/Airport

Phil Monchek

No microwave in regular rooms..only in suites fridge very small..tv' was broken. changed rooms and the other tv didn't work..one outlet in clock for cell charger..old outdated. Owners needs to spend some money renovating this place..p.s.and no breakfast included..egg on muffin..$ 7.50 the staff was understanding..and helpful

Hayden Newport

Where do I begin. Was given incorrect directions as to where our room was located so we could use the most convenient door for entry. It was on the opposite side of the hotel as we were instructed. Outdoor key pad at that door didn’t even work after we had moved our vehicle once we found out we were on opposite side. Elevators were not clean. Went to check out pool and the entry door to the pool area was unlocked (key access not needed must have been broken) which was a safety issue. The hot tub wasn’t working, it was taped and blocked off with pool chairs. And there was literally 6 towels on the towel rack. The bar was not open like advertised. The ice machine on our floor did not work. I would definitely not come back.

Marty Cassady

I’m surprised this hotel still gets so many stars. That will be changing soon, I am sure. I would not stay here again. It was a decent place to sleep with a lot of problems. The hot tub was roped off closed with no explanation. The fitness room was 89° and the air would not cool it down. The fire pit was not turned on, and none of the cushions have been put on the outdoor furniture even though we are well into spring. The security door to the courtyard area is completely missing, leaving it open to the back parking lot. The shelves for the snack pantry were basically empty. And the back door, which has a sign saying it requires a key for entry for the security of guests, was completely unlocked. It really felt like nearly every little detail is going overlooked. Maybe they are short staffed. But this place is nothing special at the current time.

Don

Positive: Ery nice accommodations. Comfortable bed and well maintained room. Negative: Desk clerk that night was not very friendly. Had to tap the bell to get him out from the office and then he was a bit too businesslike, no greeting, no ¿enjoy your stay¿ etc. Picky I know but you expect more at a Courtyard.