Harold's Chicken Shack

Category: Chicken restaurant in Aurora, Illinois

Address: 3577 E New York St #103, Aurora, IL 60504, USA

Phone: +16304998393

Opening hours

Sunday: Closed

Monday: 11AM–9PM

Tuesday: 11AM–9PM

Wednesday: 11AM–9PM

Thursday: 11AM–9PM

Friday: 11AM–9PM

Saturday: 11AM–9PM

Reviews

NRY Devoe

Jul 21, 2022

So rude to people it’s insane. I’ve never came across a business that’s always empty and still mean to customers. The way they slammed the blinds in my husbands face was just uncalled for. Harold’s chicken should never be empty. Especially in Chicago land. Will not be coming back. A piece of me thinks the kitchen isn’t as clean as it should be. The food wasn’t even comparable to a Harold’s in Chicago. Wasn’t as good. Just sad people running the business.

Pavan Lakkavajjula

Jun 29, 2022

They ask for ID if paying by card. It's more quarantined than a covid treatment center. The food has less flavors I felt I just had a tasteless fried chicken and fish. Their sauces were also not so appealing overall not a good experience for me.

Carlos Llanes

Jun 17, 2022

Honestly was kinda worried about coming when I saw the low reviews,but I had a very good experience! The man at the counter was friendly got us our food in like 15 mins, and the Catfish was so good! Crispy zesty, and the chicken was solid just wish I choose tenders to get a little more meat than the wing, but that's on me.

Antonyo Davis

Feb 13, 2022

This is the worst place I have ever been to, it does not even deserve the 1 star rating. The place is filthy the floor is filthy with caked up dirt and the windows are frosted to the kitchen so you can’t see their unsafe practices and re-dipping old French fries. The guy owner called my phone over (20 times) after I made a complaint over the phone I threw the food out after one bite and I wanted to give them feedback on service and this guy is completely crazy I had to call the Police and record the conversation between us, he stopped calling right away. Let’s do our part as a community and stop supporting this DUMP and they will have no choice but to close down!

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Questions & Answers

Why are the workers here so rude? Will never get my money again!

Lynda Lambert | May 23, 2018
Adrian Johnson | May 24, 2018

Needs to work on Customer Service.

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Never EVER go to this location!! They refused our order because we asked about one of their signs! What in the world?!! Does anybody know who the owner is? We are writing a letter. We want them FIRED.

Genena Armstrong | May 23, 2018
ea bell | May 24, 2018

The husband and wife are the owners their the one's that are rude, no customer service at all you can tell they are very miserable with each other and life.....

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Do you think this place should shut down? I do!

Dexter Perkins | May 23, 2019
Van Williams | May 24, 2019

Hell yeah

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Worst place ever, just don't go there employees are rude.

Mary Garcia | May 23, 2018
Cleon sykes | May 24, 2018

Don't go there they don't use gloves and the employees r rude

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Is this a bank or chicken shack? Was demanded I give a state id or drivers license to pay with my card not even high end restaurants do this at that the man slapped the window to point at the wall that said state if only terrible customer service

Mullet Made Films | May 23, 2019
Lisa Holmes | May 24, 2019

Yeah they're very rude

Those are the Owner, and they have terrible attitudes! Just Nasty customer service! Do not buy from this Harolds Chicken!

Isaiah Kennedy | May 23, 2019
Jayson Dickson | May 24, 2019

I agree!

Why are they so nasty to the customers? I was given my money back because I asked that my chicken be cooked fresh.

Carmen Corbin | May 22, 2020
Monica Lacey | May 23, 2020

They have that South Side Chicago attitude. It's not welcomed in Surburbia! They treat everyone like hood rats or something. There use to be one in Bolingbrook on Boughton. They answered the phones so rude. I told my son never again will I order from them. They will be out of business with that attitude out here. Month later, it closed down.

Why do they always have an attitude? God doesn’t like ugly!

Tanisha Johnson | May 23, 2018
George Taylor | May 24, 2018

I do not understand how someone can be so bitter and mean all the time. I will never ever go there again, it's just not worth the bad karma they put in the universe.

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Food is pretty good but unfortunately the owner is rude and obnoxious👎

Ed Mixon | May 23, 2019
Lisa Holmes | May 24, 2019

I agree I guess they stay in business bcuz of the food bcuz the food is really good but there attitude stinks

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