911-DRY - Water Damage Restoration

Kim Burns

I can second Judy Anderson’s experience. We were flood victims in November. Lance and his crew were great about getting out there and assessing the damage and getting equipment for drying out set up however that’s about where the good experience ends. They left their equipment in our home for about 3 weeks. They were not responsive with regard to when they were coming out again, what the costs would be, when we could begin the rebuilding phase or even when they would take their equipment back. We felt pushed into agreeing to unnecessary work to mitigate the water damage, which ended up being minimal after seeking a second and then third opinion just to be sure. All in all they charged us $2,800 for about 45 minutes of their time when we were assured, in writing that the charges would not exceed $1,000. When we finally got an invoice from them (after asking for, again, 3 additional weeks without a response) we attempted to contact them via phone call and email regarding this discrepancy. We still, going on 4 weeks now since the email regarding the bill sent to us, have yet to hear from them.

James Rowan

Their 24/7 emergency service saved my home after a burst pipe. They arrived promptly, in the middle of the night. I appreciate their time and effort. Excellent service.

Patricia Easter

They do carpet cleaning in home and never disappoint!

Andrew Delisle

I highly recommend this company for 24 hour emergency water removal services! They are very responsive and quick.