Taco Bell

Category: Fast food restaurant in Shelton, Washington

Address: 301 Wallace Kneeland Blvd #155, Shelton, WA 98584, USA

Phone: +13604271659

Opening hours

Sunday: 7AM–12AM

Monday: 7AM–12AM

Tuesday: 7AM–12AM

Wednesday: 7AM–12AM

Thursday: 7AM–12AM

Friday: 7AM–1AM

Saturday: 7AM–1AM

Reviews

Hannah Bodine

Aug 9, 2022

It’s Taco Bell, not much to say. Good comfort food place

Pmurt Retah

Jul 27, 2022

Good place clean nice staff. I always say never be rude to the people who make your food. I would think everyone understands that rule...though on occasion I hear people scream at people and treat them bad. I figure they deserve what they get!

Lisa Gail

Jul 1, 2022

The staff was nice. The burrito supreme didn't taste like they did when I was a kid.

Mary McGinnis

Apr 19, 2022

I just door dashed an order. There was a missing item so I called the store and let them know that I was going to text the driver to see if he could bring me the missing burrito. I live in town and a previous door dash experience with a different fast food restaurant was resolved like this. Quick and easy resolve. The manager, Kevin, refused to make the missing burrito if I were to send the driver back. He said he would only make it, if door dash sent the burrito to his screen to make. I told him that's not how it works, they will refund it to my account, but he should just replace it instead, he could probably recall the order, as it was made in the last 10 minutes. He literally told me no and treated me like I was scamming for a free burrito. He even asked for a receipt, but they do not give the drivers the receipts because their prices are different than door dash prices. I paid EXTRA for the missing burrito because I bought it through door dash. I work in the service industry also, in a fast food restaurant, I would NEVER tell a customer no (unless they were being inappropriate or if the request makes me violate company policies). I was making a simple request, for him to fix their mistake. Again, he refused. I told him I was going to give him a bad review, still did not change his mind. So, Kevin, here's your bad review...you are not a good fast food manager. In the service industry, you should do everything you can to make every customer experience the best you can. That includes fixing something you or your team messes up. I wasn't asking anything out of you, the most put-out person in this situation would have been the delivery driver, having to make 2 trips. My burrito was probably still sitting there or wasn't made to begin with, so no extra cost to your company at all.

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Questions & Answers

Do you serve lunch all day?

Whitney Simmons | Aug 17, 2018
James Lively | Aug 17, 2018

You have to be open minded Jacob, some places don't serve breakfast or luch all day and there is a50/50 chance that this person didn't know, so we say yes they do and if it's a set up then we would of been scamed probably just by answering or speaking on this questioner and the positive and Hamanity way would be to politely and honestly answer the???? As we know it for sure .

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What are the Covid safety practices like here?

Anonymous | Aug 16, 2022
James G | Aug 16, 2021

Very cautious.

Can you please provide more gluten free options?! If not thats fine i got subway to go to instead.

ArchHelios99 Gaming | Aug 16, 2020
Casey Hawkes | Aug 16, 2020

Power bowl

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