Durango Joe Coffee

Chloe West

I went through the drive-through this morning and ordered a dirty chai, which is chai with espresso shots and a very common drink order at coffee shops. I asked for an ad shot, on top of the normal amount of espresso shots they add to their dirty chai. This girl informed me that their chai didn’t come with espresso shots, which is why I didn’t ask for a chai, and why I ordered a dirty chai. I understand it was probably just her lack of knowledge, but she just continued to tell me that their chai didn’t come with any espresso, even after I told her what a dirty chai was. She then reiterated that their chai doesn’t come with espresso, but I could add shots of espresso, like yeah that’s what I’ve been asking for. This girl took more time telling me that I was wrong, rather than taking two seconds to ask another employee what a dirty chai was. It was a complete waste of my time and I ended up not getting coffee there. Who wants to spend their time trying to explain their basic order to someone who isn’t receptive and comes across as belittling, when they are the person who isn’t educated on the products that a coffee company serves.

Will Drake

Come here every time we visit Durango. Friendly people, awesome coffee, options for the kids. 100% Recommend.

Melissa Wollenweber

Sure, the coffee, food, and place are all great each time, but today… the staff… AMAZING! I pulled up, one of the ladies had a warm welcoming and asked me how I was. I whimpered “I have a car full of loud children, but I’m making it! How about you?” She sweetly and patiently helped me through organizing our order, got it perfect, completed it quickly, put up with me adding more pastries at the window because I forgot one kid’s order, and what a sweet surprise… a little note on my coffee cup “You’ve got this! Have a great day!” A car full of worn out but happy kids and a nice reminder that I’ll survive the chaos. Huge shout out to the staff today! I really appreciated them! A little extra care means a lot to a worn out mom. 😊

Kathryn Morbid

Super delicious coffee, with excellent service! When we paid over 30 dollars we got a free drink and a gift card! Super cool!