Stark Street Lawn & Garden Beaverton

Mike Briggs

I bought a Stihl chain saw form them and to no fault of the saw I burned up the clutch. They went above and beyond and got the factory to clam it as warranty. They also fixed it in 24 hours. I would and will HIGHLY RECOMMEND THEM! GREAT SERVICE!

Lorin Basche

I purchased my first chainsaw from Stark Street lawn and garden. They took the time to run me through everything that I needed to know. I immediately had issues with it not starting, and went back to ask them why. They took it apart and figured out that one of their new technicians failed to put oil in it before test starting it for me when I bought it. They took full accountability and replaced the saw with a new one. As far as I'm concerned, I care more about accountability and solving problems than I do about getting things right the first time, and they impressed me with how well they handled the mistake. They didnt blame me or claim that I did something wrong, even though they knew it was my first saw, and my replacement saw has been running perfectly. I appreciate the awesome customer service and I'll surely be here again when I decide to upgrade to a larger saw in the future.

Abel Alfaro

This is COLOSSAL LAWN CARE LLC. Before I started coming to this store, I was coming here as an employee of a big landscape business to purchase anything we can think of; weed wackers, blowers, screws, etc, etc. Now I own COLOSSAL LAWN CARE LLC and this is the store that helps business grow. Since I been coming to this store, sales representatives have been knowledgeable and help full. In two occasions they had couple specials that I did not know about that seve me money 💰. They are straight foward in terms of time for repair or extra expenses that might come up. Customers are first and Stark Street take care of us. It is a win win situation. Last, I had an emergency with 3 of my invoices from different years, I send a request to the manager an next day I got a response that they were working on it. Same day, they send me all I need it for my Taxes and save me TONS of time and money. Stark Street Lawn & Garden are my go for years to come!!!! Highly recommended!!!! Keep up the good work !!!!!

Sam Woodard

We have been taking our Lawn mower in to these guys for years. Recently it seems like they have been having trouble with staffing and its caused a bit of a back log. As a person who worked in customer service and trained people in customer service I was impressed in how they handled the stress. They were very clear about how long it would take and recommended we go to their other location. This was closer so we chose to wait but it was great that they were clear about the very long wait time. When we got it back there was an issue with the fuel line after they had done a full service and they covered the cost completely. I know that this may have been an oversight by the mechanic but with low staffing and high business volume mistakes will happen, what matters most is how they handled it. By covering the cost and apologizing I will keep going there. They are busy because they are good, and anybody with a business can understand the frustration of losing staff. Keep up the good work and keep being honest and straight forward with your customers.