Address: 17500 S Golden Rd, Golden, CO 80401, USA
Phone: +13032770020
Sunday: 5AM–11PM
Monday: 5AM–11PM
Tuesday: 5AM–11PM
Wednesday: 5AM–11PM
Thursday: 5AM–11PM
Friday: 5AM–11PM
Saturday: 5AM–11PM
Lura Roberts
I gave my card at the first window to pay and when I got to the second window they said I hadn't paid. The guy at the first window hardly spoke above a whisper, and never asked what I had ordered. Long story short, I got charged for two orders. I had to go back the next day and the Manager refunded the incorrect charge. I appreciate them making it right, but I don't usually have the ability to stop by the next day. It was definitely an inconvenience. The food was really good the first day, but I was afraid to be double charged again so I ate somewhere else.
39 psiBoost
Never take the left drive thru lane Multiple times I have been waiting at the left lane to be greeted by silence only to have multiple vehicles in the right lane get their orders taken. Close down the left lane if you are gonna give garbage customer service like this
Derrick Jackson
Service left a lot to be desired. Incorrectly processed order as to go that was dine in. Lacked basic items like orange juice on a Saturday morning. No biscuits. Muffin looked like it was bitten into(could just have been torn but can’t verify either) on freshly unwrapped sandwich. Didn’t even have anything to line the trays that had to be requested after already striking out. You get what you pay for I guess.
Aaron S
this and many many more pieces were inside 2 of my frappuccinos I ordered this morning. explains why my throat hurts. I took the drink back and kept removing pieces out of my drink with the straw to show the manager something was wrong. all she said was I'm sorry these drinks are premade in the machine would you like a refund or another frappuccino? I said you're going to make me another drink from the machine that is broken before even inspecting it??? I said I'm never coming back. you're in the food industry. if I had someone come tell me that I'd be tearing that machine down right away or atleast cancel them from the menu until the issue is resolved. 0/10 stars edit: more pics
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I totaly agree.
Odd, ive been going to this location for years and very rarely has it been disappointing. I mean it IS Mac Donalds and they are subject to problems with finding good help but the owner will always try to set things right and most of their staff are super friendly.
10 if you are lucky. Sometimes its locked early
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