Red Robin Gourmet Burgers and Brews

Stephanie Wolff

I hate to say this, but we will NEVER be back to this location at Stratford Square mall red Robin. From the start, the hostess gave attitude as we waited 6 minutes to get seated in an almost empty dining room. We ordered our food and sat for an hour waiting. While catering to every to go order, our waitress finally came back to say they're delayed on our order. Another 20 minutes go by and they finally "found" our order and were working on it. We ended up getting it to go. We got home, and absolutely nothing was correct with the 3 burger meals ordered. I WILL say the young lady manager was absolutely fantastic. She handled our problem very professionally and waived our bill. I could see her frustration with her staff. It's a shame the entire staff didn't want to work besides her and actually care for the customers.

Tashonda Jackson

We we're told it would be a 15 min wait. After 40 minutes we had to ask how long it would be. Plenty of availability for two people. After being seated for 15 minutes no waitress came to even greet us or take our order. We got up and left. Don't recommend this location.

Kris Keith

I like red Robin. Always good food and service. Unfortunately they had a problem where they didn't seat anyone for an hour. Said it was something about Togo orders.

Matt West

Very good food. No burger today, but the Cobb salad was fantastic. Friendly service.