O'Reilly Auto Parts

Eric Hinze

Awesome 😎 customer service from Zachary the Manager

S R

I had a very unpleasant customer-service experience at the 10409 Aurora Ave N O'Reilly Auto Parts today, and decided to try my luck a few minutes north at the 14320 Aurora Ave N location instead. I'm so glad I did! The folks working at the 14320 location at 3PM today were incredibly kind and helpful. They earned my business this afternoon and will be getting all of my and my family's business moving forward. When I told them about my experience at the 10409 location, they were disappointed but not surprised. Apparently they've been getting a lot of business like mine lately, with folks coming to their location from that other store in hopes of a better customer service experience. If you're in the Aurora Ave N area, 14320 is the location to hit!

Branden Ashby

Great staff, always so helpful. They didn't try to oversell, just wanted to get me the right parts I needed.

Alex Johnson

Updating my review (keeping it 5-stars but wanted to add something that I feel is important). Yesterday (3/1/2021) around 5:30pm, Glen, the guy that works at the store and has been there forever was dealing with a very very aggressive customer who was being extremely rude to him. Glen handled it perfectly and professionally.