PetSmart

Chrys J-B (FeralFey)

I've been to several different PetSmart locations, and I can honestly say that the location here in Federal Way has been consistently friendly, helpful, and clean. They greet you when you come through the door, which is nice to be acknowledged. Some locations do not do this and you can wander around a while, thinking you don't exist - but not at the Federal Way location. The staff is readily available and quite knowledgeable too. During the recent spate of supplies shortages, I was able to find the pet food I needed here, when it was in sparse supply elsewhere. The occasional empty shelf can be forgiven due to the current world affairs, but in whole, they are well stocked with food, treats, treatments, and other little goodies for your fur-feather-or-scale-babies. You can find supplies for fish, reptiles, rodents, birds, and of course, cats and dogs. They have a Banfield vet on site, dog training classes, and adoptions. They do not have a pet grooming facility - at least not one that was noticeable. I highly recommend shopping at this PetSmart location.

Ryujin12

It was great when it came to setting up my fish tank, but actually getting fish? Forget it. I’ve had an empty tank of water for 2 months now because the last three times I’ve gone in to get fish, they’ve had signs up saying they weren’t selling animals for one reason or another. Just a tip, if you’re a pet store that can’t sell pets even though you stock them, maybe find another profession. There’s a Petco across the street, just go there for live animals. they’re slightly more expensive, but at least they won’t waste your time and patience.

Kayla Nichols

I stopped shopping here for products for my dog years ago after I saw how mean they were grooming him. But the aquarium section was always decent so I went there for a beta fish. The betas all had these weird white fleshy/slime stuff on them but one. It looked bright,colorful and healthy. I got him on Monday the 4th and it died the night of the 5th! He was fine when I placed him in his tank properly. The morning of the 5th I saw the white fleshy/slime on him now. Then he didn't make it. Disappointing because their store has gone down hill in general over the years and their betas all must be sick with something. Yes his tank was clean, put the treatment in it, made sure the temp was correct and he had plenty of space. Climate controlled room he was in as well. All their betas shouldn't have looked like that. I won't shop here again

Jasprit Brar

I love shopping at the store but I had a horrible experience with the grooming salon. The groomer cut my puppies nails so short. She was crying and was in so much pain. Not happy at all with this