Firestone Complete Auto Care

mary chamberlain

Very disappointed! Bought 4 new tires. Stopped in as they were not balanced. Made an appointment for 5pm. Was told the crew there was scheduled to get off at 5pm. They made me another appointment next day at 5pm, balanced. Still have a vibration and bouncing driving to Charlotte. Called in on a weekend to schedule no one answered the phone.

Jessica Cureton

My husband showed up at this Firestone at 3:30 pm on a Friday with a nail in his tire and was turned away, was told no one could help him. The tires were purchased at Firestone, therefore we have a warranty on the tires and having one repaired or replaced should have been no issue. We are two hours away from home with two small children towing a camper. Thankfully the nice people at the Firestone in Fort Mill were more helpful and had him on his way in a little over an hour. Don’t waste your time. Just go to Fort Mill.

Kary Lix

Very unprofessional. My daughter went to change the oil and filter to the Bmw 328iGt when she was leaving the place the car indicates that the battery was not recharging. She parked it at the house and saw that oil was leaking. I told her not to move it since I was out of state. Yesterday I told her to meet me at the airport and the car turned off on the highway... Guess WHAT ? They did not close the oil cap tightly and all the oil was lost. I had to call a tow truck ($100) plus the mechanic since the alternator sleeve broke. Lost money at firestone and my car's alternator almost broke.NEVER EVER AGAIN

Ha Roda

Driving home to Florida, we ran into a nail and got a flat. We were very fortunate to find a Firestone that opens on a Sunday. Thank you so much Cody for taking such great care of us. They completed and got us back on the road within 30 minutes. We are very thankful!!!