KEY Home Furnishings

Category: Furniture store

Address: 15151 Bangy Rd, Lake Oswego, OR 97035, USA

Phone: +15035989948

Opening hours

Sunday: 11AM–5PM

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: 10AM–6PM

Reviews

Heidi Hazel

Jul 12, 2022

Lorri Weigel did a great job helping me choose the right furniture to meet my needs. I stopped by the store randomly and she helped me right away without being too forward or pushy. She let me look and then asked questions to help me narrow my search. The second time I visited the store after shopping around, Lorri was there again to help right away and help me make a final decision. It was a great experience. The store is tidy and well supplied. I didn't have to wait 6 months to get what I wanted. Delivery went smoothly. I'm happy with my experience, the service and my new furniture.

Rappleyefam

Jun 10, 2022

Linda was our salesperson and she was amazing. She was not pushy or hovered over us the entire time. I appreciated her eye for color and pattern selection. She knew right away what I liked. We had planned on going to several furniture stores, but the prices were so good and we were treated so well we just bought one at our first stop- Key furnishings.

Matt

Feb 22, 2022

We went to Key Home Furnishings, specifically to look at and potentially purchase a Stanton couch. Upon arrival, it was particularly busy, but we were greeted quickly by Dan. Dan was inquisitive and took time to show us some products we might be interested in and then left us to explore the store. The showroom was packed with lots of options and we were happy to learn that some Stanton pieces were stocked and some available that day. Although Dan was helping multiple customers, he checked-in with us frequently and when we were ready to purchase, got us set-up with a cashier quickly. The application process for in-store financing was quick and easy. And although we could have picked up our couch that day, we opted for delivery (for a fee) that includes in-home set-up. The wait time is less than a week. We left pleased with our overall experience and we look forward to returning to Key for more furniture.

Melanie Green

Feb 14, 2022

I had a great experience with Janie at Key Home Furnishings. I originally spoke to her in May of 2021 when all future stores were facing huge delays due to COVID. She was extremely knowledgeable and patiently walked me through all my options. We designed a custom sectional but I ended up deciding to wait to purchase it because the wait would be so long. I went with an inexpensive option that was in stock at a big box store to use until I was sure if what I wanted. When I contacted Janie gain in February 2022, she still had all of my information and my design. I was able to simply order it over the phone. Key Home Furnishings has a ton of options on display, which allowed me to see in person what I was deciding between, and be able to sit on each piece and decide which models were the best for my family. They were helpful but low-pressure, and Janie was very responsive to all of the questions I sent via email.

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Questions & Answers

Do you have a warehouse where I can pick up my furniture instead of having it delivered?

KEY Home Furnishings | Aug 17, 2018
KEY Home Furnishings | Aug 17, 2018

We do! Our warehouse is located about a mile up the road from the showroom at 7895 SW Hunziker St, Tigard, OR 97223.

Does your store have free Wifi?

KEY Home Furnishings | Aug 17, 2018
KEY Home Furnishings | Aug 17, 2018

We offer free high-speed Wifi throughout our store.

Do you deliver to Salem?

KEY Home Furnishings | Aug 17, 2018
KEY Home Furnishings | Aug 17, 2018

Yes, we do!

Do you deliver to Eugene?

KEY Home Furnishings | Aug 17, 2018
KEY Home Furnishings | Aug 17, 2018

Yes, we do!

Do you accept credit cards?

KEY Home Furnishings | Aug 17, 2018
KEY Home Furnishings | Aug 17, 2018

We accept all major credit cards (VISA, Amex, Discover, etc.) as well as cash and checks.

How long should a customer wait before giving up? We purchased a bedroom set in late November with an ETA of mid January. We keep getting 'updates' saying it's just another 2 weeks or so out. It's May now. Do they do this to everyone?

Tim Paque | Aug 16, 2021
KEY Home Furnishings | Aug 16, 2021

Due to COVID-19, the entire furniture industry is experiencing intermittent shipping and delivery delays, at this time. This does not occur for all our orders, but it sounds like your purchase falls into this category. We apologize that you have had to wait longer than expected and that we have had to re-estimate your delivery dates, due to manufacturer timeframe updates. We look forward to business returning to normal soon (keeping our fingers crossed!), and we truly appreciate your patience and understanding during these unprecedented times. Our office staff will continue to keep our customers updated about their orders, on a regular basis. Thank you.

What are the Covid safety practices like here?

Anonymous | Aug 16, 2022
Lisa Morrison | Aug 16, 2021

Masks and social distancing

Do you carry Barcalounger power sofa's and Loveseats?

JON KLEBAUM | Aug 16, 2020
KEY Home Furnishings | Aug 16, 2020

Hi Jon! We don't carry the Barcalounger brand, but we do carry a number of brands with similar styles of power reclining furniture.

Do you guys buy used furniture? I have a nice queen bed with frame I'm looking to sell.

Justin Sheehy | Aug 17, 2019
KEY Home Furnishings | Aug 17, 2019

Hi Justin! We don't buy used furniture. Thank you!

Do you price match with JCPenney store for the same model sofa?

Srujan Aleti | Aug 17, 2019
KEY Home Furnishings | Aug 17, 2019

Hi Srujan. We do currently offer price matching in many cases, on products that are apples-to-apples to ours (meaning everything is the same). We would also need documentation regarding our competitor's price and offer details. See our store for details.

Read More

Do you carry office furniture?

KEY Home Furnishings | Aug 17, 2018
KEY Home Furnishings | Aug 17, 2018

Yes - we carry office furniture (such as desks, bookcases, desk chairs) from a number of brands.

Is your store kid friendly?

KEY Home Furnishings | Aug 17, 2018
KEY Home Furnishings | Aug 17, 2018

Yes! We welcome all families and have a dedicated play room, as well.

Do you deliver to Bend?

KEY Home Furnishings | Aug 17, 2018
KEY Home Furnishings | Aug 17, 2018

Yes, we do!

Do you take checks?

KEY Home Furnishings | Aug 17, 2018
KEY Home Furnishings | Aug 17, 2018

Yes! In addition to checks, we take all major credit cards and cash payments.

Are you open on Sundays?

KEY Home Furnishings | Aug 17, 2018
KEY Home Furnishings | Aug 17, 2018

Yes! We are open on Sundays from 11am to 5pm.

We paid extra for a repair service to any wear or tear on our couch, how do we go about getting that to happen?

Katy Clasen | Aug 17, 2018
J Adams | Aug 17, 2018

There should be a number on the paperwork they sent home with you. Or call the store directly.

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