Address: 1319 N Dixie Hwy, Elizabethtown, KY 42701, USA
Phone: +12709823565
Sunday: 12–9PM
Monday: 10AM–11PM
Tuesday: 10AM–11PM
Wednesday: 10AM–11PM
Thursday: 10AM–11PM
Friday: 10AM–12AM
Saturday: 10AM–12AM
Kathleen Free
Teresa E-Town manager and Ashley sales associate were 2 GREAT sales reps for me in a very stressful moment! They are a GREAT ASSET to this company! Thank you ladies! The wedding and night were WONDERFUL for my son!!
Jenny Taylor
Extremely negative experience. I have frequented this store for years and never had any issues until recent change in management. I purchased an item and was told I had a seven day time window to return it and receive my refund. I brought the item into the store to return it and the manager Theresa automatically did not want to return the item which still had tags and no damage to it. She aggressively told me it had been past the return date and proceeded to count the days on her fingers as if I did not know how to count. I was correct and it was within the return window still. As the cashier went to process my return Theresa informed me that I would receive a store credit even though I paid cash for the item and had the receipt. She said the return policy was on the bottom of the receipt and that I should have read it. I explained that I was not informed of that upon purchasing the item and that the only way to see the return policy is after buying the item if it’s only on the bottom of the receipt. I asked her for a customer service phone number and she said they did not have one and that she was the only person I needed to speak to. This is the WORST customer service I have EVER received and I will no longer shop here. Strong management is great but not rude, unprofessional, belittling management. Value your customers more!
Aubrey Morgan
So call" manager" was rude when we walked in. Just thought maybe be a rough day. Then was laughing with another customer about a phone conversation he was having on the phone. The lady yelled us . saying she don't want to come back there to babysit us. Act like adults. When up front to check out. Still rude. I told her to stop and she start yelling at me. Worse experience ever. I usually have the nicest time. This time was the worse ever. Still don't know how she got a job there. Rude to everyone
Kala Skirt
I look very young, clearly. But even after checking my ID and assuring the older woman that me and my friends were of age she continued to be completely disrespectful and spoke poorly, and LOUDLY, of us to another worker. The other worker though was extremely polite and helpful. She answered every question I had and gave suggestions and advice that was very much appreciated. I would've looked around a bit longer had it not been for the older woman. I was completely comfortable and enjoyed the music they played but I did end up leaving irritated after how poorly we were treated.
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