Precision Garage Door of Spokane

Tina Smeltzer

Highly recommend Stephen Beck and Precision Door. I called on a Tuesday evening at 5pm when my garage door opener wouldn't work. They said they would be there between 11am and 1pm the following day. Promptly at 1030am I received a text saying Stephen was 30 minutes away with his picture for identifying him. He arrived and was so polite and professional. It only took a few minutes for him to figure out the problem. He was even willing to change the bulb while he was checking out the motor. :) Great service and I would definitely use again. Thank you!!!

Jennifer Kay

Came out next day to give a quote and said project would take 2 weeks. 15 days after the quote I emailed to check on install date and Kiah said they were waiting on my deposit and asked me when a good time would be to call for it. I replied that I could pay it anytime, to please call me because I was eager to replace my garage door. Two months later no one has called.

Pamela Norell

I have used Precision Door Service for many years. Although I don’t call on them annually, when I do touch base with them, their customer service is a Stellar from start to finish. Plus they kindly send texts, detailing time and date of service and a number to call if needed. The day of service, the tech punctually calls in the time frame scheduled to let me know his ETA and sends a text with his info and pic Anthony B came this time to help me. He knowledge of his door service was evident by his expertise and professionalism. Anthony was kind and respectful and even taught me things about my garage door and the mechanism. I highly recommend this company to anyone!!! They are above five stars rate in my books!!

Douglas Lilly

Absolutely Fantastic!! I Had contacted a number of other garage door vendors all of whom either did not follow through or failed to return emails or phone calls. (Seems all too common these days....) However, upon contacting Precision Garage Door of Spokane, I have been very pleased. They returned my call within a few hours, scheduled an estimator for the NEXT day, who actually showed up, and on time as well. The estimator (who was very nice) gave me a quote on the spot, had the door I wanted in stock as well as the opener and the quote was very competitive. They followed up that evening with scheduling the install, which took place 1 week later, not months later like some other places indicated it would be. Techs were extremely professional, courteous, arrived on time, and left things absolutely clean, no trash left behind. There was one minor hiccup- they forgot one piece of the opener at the shop- and I only mention it because of how well they handled it. (You learn more about the integrity of a company by how well they handle the occasional oops than when everything goes perfectly.) The next business day they were back with the part, 1st thing in the morning and finished up. It is so nice to see a company who works so hard to exceed expectations. One other thing I very much appreciated was the communication, you knew they were on their way and they included a photo of the technician that was coming, nice to know who to expect! Definitely 5 out of 5 STARS and I will use them again in a heartbeat!