WoodSpring Suites Fayetteville Fort Bragg

Mr Hargett

I stayed at this location previously with no issues. My recent stay from June 10-13 which I didn’t stay the whole time. Once I seen the roaches in the hotel I left, I didn’t see the roaches until I turned the lights on at night and they where crawling on the floor and etc. The check in/out desk was close so I just departed. Establishment is in a good location and etc. it’s just the roaches is a no for me.

Chauncey Radcliffe Mann

DO NOT BOOK ONLINE VIA THE CORPORATE WEBSITE, it saves your card but won’t actually book the room or do anything to reserve until you show up. They do not allow any type of over the phone or online pay, not even a credit card authorization so basically steer clear if you’re corporate. This WSS seems to be the anomaly as the others offer online booking

Dave Dave

I absolutely have no idea how the GM Sarah is still employed here. She has to be the most disrespectful disingenuous rude ill mannered woman I’ve encountered in the work field. She lies and make up her own stories to fit her manipulative narrative. Just read what people are saying. It’s not coincidence that 60% of the reviews are about how rude and disrespectful SHE is. My 13 year old and I stayed there for a couple of weeks waiting for my apartment to be repaired and she clearly had an issue with me from day one for reasons unbeknownst. I work full time. I was on the way back to my room recently and she stopped me to talk about some towels. She never let me speak. She called me out my name and walked away as I was speaking diplomatically and told me I will be out of this hotel by the morning. Rude is an understatement. Morning came and cops were at my door. Crazy thing is EVEN THE COPS SAID THEY GO THROUGH THIS WITH HER ALL THE TIME. But unfortunately all she has to do is make up a lie and she can have you removed from the property. She speaks to people in the most disrespectful rude way.. she also threatens people. How she still have a job with the company is beyond me but what she does to people and did to me will not just go away this time. Her and this company will definitely be hearing from my lawyers.

Malcolm Hemingway

Absolutely the worst experience. I traveled down for thanksgiving 24-26 to find a drunk front desk staff member that mistakenly canceled my reservation and told me I was going to be refunded then he charged my card again for one night. The room smelled like smoke, bugs everywhere, and old rusty items in the room. After making my complaint they failed to change my room and I had to leave the hotel to go somewhere else an hour after check-in. I ended up paying for 3 nights I didn't even stay in this place. Worst service I have ever had !!! They will neglect you !! Do not stay !!!