U.S. Bank Branch

Christy Phillips

Of all the US banks in the area, this branch has the slowest service. Whenever I go there, the lobby is always closed and the lines at the drive thru are always long, the wait usually takes over 30 - 40 minutes. They never seem to have enough staff to take care of their customers in a timely manner. I've rarely had a positive experience there for quite some time.

Anthony Vassar

Drive up supposed to be open at 10am but no one is there also dark inside failed to do their jobs

Ieacialynn Taft

I have been with US Bank for 15 years and while married my ex husband and I cleared quite alot of money thru them. Even a deposit of $500.000 injury settlenent. We have lived lots of places and always super nice and helpful staff! This particular branch in Puyallup has made me want to close my account. I have given them tons of chances and more than one employee. Everyone of them have been snooty and rude as if GOD only made them!! I literally dread having to go to the bank. Even when I just called them to ask a question? She had a snobby attitude and irritated tone, fake all around. Last straw for me. I've always loved US BANK even defended and raved about it to others but...no more! Mmmm Kay bubye now lol. Sad😢Hello Leacialynn, I understand why this would be upsetting for you. We never want a customer to feel like they have received less than kind and professional service. We would like the chance to talk with you further about your experience and offer our help in any way we can. Please email your phone number and reference #7225 to us at [email protected] and we'll call you within 2 business days. Thank you. ^Kim

Anna Miller

Really rude employees, hate going to this branch. Closer to home but I’ll rather go to the branch in Milton.