Hilton Tucson East

michelle elam

This hotel is beautiful. The windows are strategically placed to show incredible views of vast scenic sunsets, mountains, skyline. Nice to have a bar restaurant so a tired traveler doesn’t need to jump back in the car. Our room was a King Terrace and it was excellent. We got a drink from the bar and sat on our large terrace watching the sun set.

PJ

Much better than most other brands because they have fresh air in lobby instead of strong chemical fragrance and it’s beautiful atrium and public spaces. Pool is one of the most peaceful spaces I’ve been. Luckily the music isn’t too loud in public areas but it would be better I’d they just turned it off because it sounds like there is someone with a boom box at the pool and in the lobby which is not the best experience.

Dianne Hansen

This is a lovely hotel. Very comfortable. Breakfast is not included. Ample free parking. Very nice lady on check in. Dinner at the bar was good. Gym has free weights, 3 treadmills, ... Pool and Hot tub.

Eric Martin

Service is usually very good at this hotel. This includes the front desk, snack/beverage center, and the bar/restaurant. Housekeeping usually will say hi if you are passing them in the hallways. I don't think they are doing much in the way of sanitizing or deep cleaning. On this visit my bathroom was very dirty. hairs all over the bathtub. I hadn't used it yet. The sink was not cleaned out well and there was a towel and open travel packet on the floor slightly under the vanity. You can see it when sitting on the toilet. A sweep or mop of the floor would have moved the stuff. So that lets me know that was not done either. I NEVER go barefoot in a hotel. I don't care how nice it is. I typically stay in Hilton or Marriott properties. I did let the front desk know and they offered to change rooms but I had already unpacked and changed before I knew just how bad the bathroom was. The front desk did note it. The manager would be in the next morning. I thought they would reach out to me. This was a business trip so I didn't have time to track a manager down. I don't think that should be my responsibility. I stay this property often and the service is usually very good. I understand we're in a pandemic but poor service is poor service. The rooms aren't any cheaper than before the pandemic and we have less amenities than before.