Holiday Inn Express & Suites El Paso East-Loop 375, an IHG Hotel

Dar317

Our stay was during Mother's Day weekend, we were met by friendly staff, even though we were a very late check-in, due to airline issues. Our room was clean and very comfortable, easy to access and plenty of room. Will definitely stay here again.

tuesdays rain

When we checked in I gave the desk clerk my club number but he could not find it in the system. Went upstairs to a nice comfortable room. We were told there was a complimentary breakfast and when we came down the next morning we were told breakfast would be served in an hour. Turns out our clock was set an hour early so we missed breakfast and went to IHOP. Desk clerk said she was sorry but offered not compensation for the missed breakfast. The maids should check the clocks when they clean the rooms. Not sure if we will stay there again.

Bobby Garcia

The location is great, near the freeway, plenty of restaurants options and some shopping stores. The rooms were super cleaned and the staff very helpful and greeted with a smile. I actually forgot my watch(sentimental value) in the room, called the front desk and they made arrangements for it to be mailed out to me.

Hector “TETO” Balleza

I am very disappointed in this Hotel, I was going to stay at the Tru Hilton hotel (which by the way is cheaper than this hotel)down the street from this hotel but I have stayed in two different holiday day inn express hotels and they seemed clean and nice but this one just disappointed me . Everything was fine at first , check in was good, room smelled clean and looked clean but then I saw the sofa and it had stains all over it, stains didn’t look old so this was a recent stain. I wonder why housekeeping didn’t bother to clean it . This just leads me to believe that this is house they clean everything else. This really ruined it for me