TownePlace Suites by Marriott Las Cruces

Jessica Teo

The doors to the rooms aren’t very secure/safe, the entire hotel smells like it’s rotting and smells like the rooms have had animals and smoke, they didn’t have breakfast as promised and said sorry the person that usually gets it never showed up, I think there’s a granola bar in there. Worst experience.

Youtried

Staff was friendly for NM. I asked for a couple things and they delivered maybe half, good enough. Room was decent but very outdated. The 30 pin iPhone charger on the alarm clock was a blast from the past. 32” tv, zero usb chargers too. All forgivable. The breakfast was enough to make me stay somewhere else next trip. It ends at 9, that doesn’t mean start cleaning up at 8:30. I felt rushed every day. Juice machine is on a timer? Why? Omg I better get my OJ by 8:55 so the machine doesn’t turn off. Please mark what is what, especially if you’re serving bean, beef, and chili burritos for breakfast. That was a surprise when I was expecting standard Marriott egg burritos. So many fails there. I ended up going out for breakfast way more times than I should have. Honestly the only thing keeping me from switching hotels was my laziness. I’ll only be back if everything else is booked.

Peg

This property is centrally located. Has great staff. All were smiling and seemed happy to be working. It is a clean hotel with all amenities needed right on site. They are a dog friendly hotel and have a nice surrounding area to walk your dog. We'll stay again and again this property.

Elizabeth Lee

Conveniently located next to I-25 and near many restaurants. It's also a block from a Sam's Club with a gas station. Rooms were clean and had all the comforts of home. The kitchen has a dishwasher, refrigerator with freezer, microwave, sink, and stove. Unfortunately, when we were here the pool was closed due to repairs. The staff were friendly and greeted us everyday. Currently, the breakfast has an attendant serving the hot food.