Address: 1204 S Main St, Cedar City, UT 84720, USA
Phone: +14358678877
Whitney Weston
This place has pretty nice rooms. When we got here there was a scent in the room that smelled like it had been smoked in, so we went to the front desk to ask for an air freshener, and the lady went and found some sprays we could try and they assured me that this hotel is supposed to be smoke free.(the sprays helped a bunch) They were quick to help and friendly about it as well. Edit: Went down to the pool the last day, the kiddos claimed it was freezing. The front desk said that it’s broken or something? There weren’t any towels (like the front desk said they were completely out of pool towels), and the hot tub was sooo gross! The picture doesn’t do it justice of how gross it looked. The one lady at the front desk said they hope to get the pool completely redone. Also the breakfast wasn’t a great selection, and the “hot food” was basically cold. It was definitely a let down. This is a good hotel for a couple nights but I don’t feel like it was worth the $270 a night.
Autumn Stroud
The lady at the front desk was extremely rude to my older grandfather. She spoke down to both of us. She threatened to decline us service, simply because the ID did not match. Spoiler alert, it did. We confirmed this over the phone. There was no apology, but we were almost declined service and she could not produce a manager’s name, except for “BEN”. I would NEVER stay here again. I felt unsafe and neglected by staff. Our key cards didn’t work after we returned from dinner AND our TV was broken (remote and TV). Horrible service and it was clearly management’s fault. I hope you hire staff who can clearly read ID and confirmation numbers.
Adam Pulley
Disappointed. The biggest complaint is the comforter on one of the beds had multiple blood stains on it. When brought to the front desks attention there wasn't much emphasis on getting it taken care of or if they even cared. Rooms also aren't well insulated or sealed and you can hear talking and noises in adjacent rooms.
Jamie Almond
Most of my experience may have to do with the room that we got, but we stayed here for three nights and we're miserable for most of them! Our room was right next to the cleaning room, across from the gym, and right next to a long hallway in which people going to the pool are visiting. The building is not built very well, So our room just vibrated and rumbled with all of the footsteps in that hallway. And there were a ton! Probably didn't happen that the hotel was booked full, but it's 11:00 at night and there are kids running and screaming down the hallway their parents obviously not caring. I finally had to call the front desk because I had to be up so early in the morning, I needed somebody to stop the madness. This is the first time I've ever visited a hotel I didn't like. Also, their breakfast is a bagged breakfast. Nothing cooked, warm, basically got thrown in the garbage. The blankets were stained yellow.
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