Jaguar Security Inc.

Dragons Heart

I had to go here to get fingerprinted for my job. No one from this place ever showed up to do the appointment. There were a few other clients waiting outside as well. We finally called the people who sent us there and they said no one was coming in. I had to reschedule twice. I was not impressed. Once I did get it done the lady was fairly professional except she trashed her boss which I felt was a bit inappropriate. I will not go there for anything else if I have a choice.

Amber Haley

Had an appointment at 11:55 this morning. Arrive, and have to walk around some creepy building to suite 3, which was locked by the way. The man that answered the door informed us that there was no fingerprint person there since Thursday, as they were out sick. However I never recieved a phone call saying that my appointment was canceled. The man was very rude, and told me he didn't know what I wanted he to do. That as far as he knew it was on the website. As I told him, why would I bother to check a website when I had an appointment. Their customer service is HORRIBLE, I will not be returning. DO NOT RECCOMEND Jaguar Security!!!!

Dana Catacutan

If I can give a negative rating I would. We can here for DSHS finger printing for an emergency placement. Our appointment was at 1 pm. We came around 1230 and the lady told us why are you guys here early in a rude way. She then checked if our name is on the system. Our name was not in the system and she told us that she can't help us. She was rude the whole time. Even the owner came I and talk to us in the waiting area where there is a lot of people and scolded me like a child and threatened me to review the camera to see who was rude. He was like DSHS does not know how things goes here. I told him to review the camera which he didn't do. These people are just plain rude especially the lady who takes fingerprints. She needs to find another job that does not interact with other people!!!!!

Yoanna Campos (YoannaYoYo)

I brought my niece for fingerprints for her Job, please keep in mind that this is was our first time there and we have no idea how their office is set up. Her appointment was at 12.30pm, and we arrived at 12:09pm. We tried to open the door, it was locked. So my niece knocked.. A lady opens the door, “greats” us very rudly, I began to tell her that she had an appointment, then again very rudly she asks “what time is the appointment?” We tell her at 12:30pm and very rude and sarcastically says “exactly! Come back at 12:30” we are at lunch (how are we supposed to know how their office is set up and that they eat lunch in there?) I said to her, you don’t have to be so rude about it, she laughted and said “I’m not being rude” and slams the door at us. I’m sorry, but a simple note on the door could have avoided us knocking and interrupting their lunch. Costumer service is part of their job, you just don’t treat people like that.