Mackin's Longview Auto Body

Category: Auto body shop

Address: 1320 12th Ave, Longview, WA 98632, USA

Phone: +13605771226

Opening hours

Sunday: Closed

Monday: 7:30AM–5PM

Tuesday: 7:30AM–5PM

Wednesday: 7:30AM–5PM

Thursday: 7:30AM–5PM

Friday: 7:30AM–5PM

Saturday: Closed

Reviews

Robbie Satterly

Jul 30, 2022

All shops are experiencing long wait times to get your vehicle in. Once it was in it took the time they promised to repair it. Staff were nice and professional. It's no wonder they have 4.9 stars.

Gretchen Potschka

Feb 21, 2022

Great experience getting my Jeep’s rear end fixed. The service was friendly and informative. They worked with my insurance and even ordered and replaced my damaged bike rack. Mackin’s works closely with Enterprise so I didn’t Eve have to return the rental car to Enterprise when I picked up my Jeep - they took care of that. And the vehicle was so clean when it was done - it looked brand new! Very happy customer.

lance mckean

Feb 5, 2022

I would like to thank Macklin Automotive, all the guys that worked on my truck, and all the staff that did all the hard work to get it to where it was before it was rendered totaled. You guys have an awesome teamwork repertoire that happens pretty much on a daily basis that I saw. Mack updated me every day on what was taking occur with my vehicle. You guys deserve to be bigger than you are. Good luck with all your future endeavors. Thank you so much for the hard work that you guys put in. Thank you

Estrella Brown

Feb 4, 2022

Our vehicle was rear ended and Mackin's was approved by our insurance. They handled every aspect of repairing the vehicle. GREG contacted us weekly with their progress which I found very very commendable. This is the first time we have used Mackin's and we were very satisfied and pleased with their service.

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Questions & Answers

do you accept visa

John David Zillman | Aug 17, 2019
Mackin's Longview Auto Body | Aug 16, 2020

We accept all major forms of credit cards including Visa, Mastercard, American Express, Discover, as well as Cash and Checks.

How long does an estimate take?

Mackin's Longview Auto Body | Aug 16, 2020
Mackin's Longview Auto Body | Aug 16, 2020

Estimates usually take 15-30 minutes to complete. We have plenty of space for you to sit and enjoy refreshments while you wait. If you’re in a big hurry, we’ll be happy to provide it via FAX or E-mail.

How long will my repair take?

Mackin's Longview Auto Body | Aug 16, 2020
Mackin's Longview Auto Body | Aug 16, 2020

Every repair is different, but many repairs can be completed within a week. A detailed estimate will enable us to give you a better estimate of when your car will be done. Please keep in mind that heavily damaged vehicles may take significantly longer to fix.

Do I need an appointment?

Mackin's Longview Auto Body | Aug 16, 2020
Mackin's Longview Auto Body | Aug 16, 2020

While we recommend scheduling an appointment to expedite the process as efficiently as possible, our professionals are available from 7:30 AM – 5:30 PM Monday through Friday to help.

Will my car look the same as it did before the accident?

Mackin's Longview Auto Body | Aug 16, 2020
Mackin's Longview Auto Body | Aug 16, 2020

Yes! Our trained professionals will restore your vehicle based on industry and manufacturer’s specifications.

Do you provide a written warranty?

Mackin's Longview Auto Body | Aug 16, 2020
Mackin's Longview Auto Body | Aug 16, 2020

Yes. All our repairs come with a written lifetime guarantee protecting your vehicle against any defect in materials or workmanship as long as you own the vehicle. Stop by one of our locations for details.

Can my insurance company require I use their recommended shop?

Mackin's Longview Auto Body | Aug 16, 2020
Mackin's Longview Auto Body | Aug 16, 2020

No. Oregon and Washington laws prohibit insurance companies from forcing customers to use a particular repair facility.

Do you provide free rental or loaner cars?

Mackin's Longview Auto Body | Aug 16, 2020
Mackin's Longview Auto Body | Aug 16, 2020

While we don’t provide free cars, we’ll have Enterprise Rent-A-Car bring a car to you. In many cases, the expense of your rental may be covered by the insurance company.

Can we return rental cars at the body shop?

Mackin's Longview Auto Body | Aug 16, 2020
Mackin's Longview Auto Body | Aug 16, 2020

Absolutely. Both Enterprise and Hertz will pick up the car from our facility.

Do you use aftermarket parts?

Mackin's Longview Auto Body | Aug 16, 2020
Mackin's Longview Auto Body | Aug 16, 2020

Yes. Many insurance companies require that aftermarket and reconditioned parts be used when available. These parts must be like kind and quality. Most major carriers even include this provision in their policy documentation. Keep in mind that we always fully warranty all our work and use only quality parts and materials.

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