Radisson Hotel Akron/Fairlawn

Babu G

NASTY all over. Dirty, cigarette butt entry. Never cleaned rugs & smelly stained carpet in lounge area you get to elevator through. 3rd floor smells of urine & carpet cleaner supposedly used to destroy odor. Room bolt on door did not work, found door open upon reentry. Dirty floor, lamp had to be plugged in but no wall plate. Room cleaner had only a linen cart, no vac or cleaning supplies. Explains alot. NASTY

Tisha Elkins

So... where do I start. Well it's been a week and my $50 deposit still isn't released on my card. The pool area was OVER RUN by 15 kids of the same family, from one room. They were smoking weed at the pool patio table. And my 7yo wasn't able to swim. I had no where to sit. Because when I did sit down there was the insides of a diaper explosion all over the seat I sat in. I was trying to eat while My son swam. And it ruined all of that. I stayed on a Monday (memorial day) into Tuesday, so I was very surprised to see this going on. I was looking for a nice relaxing time after driving from south Carolina that day. The room was nice, not as nice as one would expect a Radisson to be. But nice enough. They don't allow you to use the side doors. You must use the front door EVERY TIME. which made getting my bags in and out extremely difficult. This hotel was really nice 20yrs ago.

Mariah Lynn

I’ve stayed at this hotel frequently over the past few years since I’ve moved and I have family in the area. It’s always an option to stay with them but typically it’s nice to have my own space at the end of a visit. I’ve worked for this company in the past and I am a rewards member. Upon checking in late last night (reservation already made- can’t cancel without being charged) another guest was at the desk irate about the cleanliness of their room (second time they’d been moved as the first room had a used c__d__m in it and they had small children with them) I know that the front desk doesn’t have much authority other than moving rooms when there is an issue. however, her concerns were fair and she was unhappy. I check in and we get settled in. Our room is clean. However, there was NO SMOKE DETECTOR in the room. at all. In fact, it was a giant hole where it should’ve been. It was late and the guy at the desk had been through the wringer already, and I didn’t want to take chances of being moved to a dirtier room. So I waited until check out to let them know. but the decline in the quality of the hotel in just the past few years is alarming. I could tell the staff was trying to do their best but with issues this big it tends to go beyond the front desk and the house keeping staff. I’ll probably stay with family next time I visit the area.

toni grounds

I order adjoining room we didn’t get the put us across the hall from each other my room had king size bed. Bed was all lumpy and hard. Their was no continental breakfast. The coffee maker in my room didn’t work I called front desk and they did bring me a new one at 9:40 pm. Took the grand babies swimming it was great for about half hour then about 10-13 kids came in and took over the pool so we left to go get something to eat. Got back to room to settle down for the night. Got up in morning had to leave by noon for checkout. After getting home I see there are two charges for 269.59 on my charge card will investigate that. Definitely won’t stay there again. Although the babies did have fun