Address: 2006 Harrison Ave NW, Olympia, WA 98502, USA
Phone: +18005620999
Sunday: Closed
Monday: 9AM–5:30PM
Tuesday: 9AM–5:30PM
Wednesday: 9AM–5:30PM
Thursday: 9AM–5:30PM
Friday: 9AM–5:30PM
Saturday: 9:30AM–2PM
J. O.
They've been great to me for almost three decades. Then I went in the other day and some young punk on the West Side said I'd have to take my mask off (even though I was clearly disabled with my walker - and obviously ill). Then, he didn't even verify any other info other than my driver's license when I was TAKING MONEY OUT. YIKES! Get the punks out. Or I'm out. REPLY TO WSECU RESPONSE: Your leadership member said that I should have been asked for further identifying information for this transaction. Don't lie. Now that I"m seeing a new trend, I'm going to be looking to be banking elsewhere. You should have not lied here, because I've been with WSECU around 25 years! Also, "briefly" removing masks for ill people especially? You're looking for a lawsuit...
A SANTIAGO
Below is the reason why they should have no stars—I was waiting for them to comment. They have harassed me and others online before and banks should have specific policies on privacy... Glad I never used as my main banking institution.
B P
One of the better credit unions around, actually, from my experience, it is the best one around! Super helpful staff and quick service. The downtown branch has a nice feature: put your change in a machine, it gets counted and added to your account. Their website is also great and easy to use. So many great features, the best I have seen.
Stephen Sureau
Was treated like a criminal for trying to withdraw money from partner credit union account and then made to wait to confirm my account with my credit union after verifying my information multiple times. After agreeing to wait the person helping me started a conversation with someone else and left me standing waiting while I was obviously in a hurry.
Thanks! Your review is awaiting moderation.
We're so sorry about that, Robin. Our phone queues were unavailable for a couple of minutes, but are working again now. Online Banking is down for the time being; we'll get it back online ASAP! If you have an urgent need, please call us back, or maybe wait until a little later this evening (we're open until 7:00pm) so you don't have to hold too long. Thank you!
Our branches and Contact Center were closed on Friday in observance of Independence Day, but we're available now! Please reach out if we can still help, Amber. Our holiday closures can be found on our website here: https://wsecu.org/contact-us
Hi Amber! Thanks for reaching out. We want to be sure we get you taken care of; would you mind giving us a call? That will allow us to learn more about what you'd like to send and help it get to the right place. We're available until 7:00 tonight at 800.562.0999.
Hi Edgar, we're open normal hours today which means we'll be here until 5:30. We're then closed tomorrow and return on Wednesday the 2nd at 8:30 am. Our Contact Center is open until 7:00 pm as well if you need help with anything over the phone; you can reach them at 800.562.0999. Happy New Year!
Hi Catryna! The ATM at our West Olympia branch does take deposits, however it's indoors so not open 24 hours. To find an ATM that you can access anytime, go to wsecu.org/our-locations and search by zip code. The result will tell you whether there are restricted hours or not.
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.