WSECU

Category: Credit union in Olympia, Washington

Address: 2006 Harrison Ave NW, Olympia, WA 98502, USA

Phone: +18005620999

Opening hours

Sunday: Closed

Monday: 9AM–5:30PM

Tuesday: 9AM–5:30PM

Wednesday: 9AM–5:30PM

Thursday: 9AM–5:30PM

Friday: 9AM–5:30PM

Saturday: 9:30AM–2PM

Reviews

J. O.

Aug 4, 2022

They've been great to me for almost three decades. Then I went in the other day and some young punk on the West Side said I'd have to take my mask off (even though I was clearly disabled with my walker - and obviously ill). Then, he didn't even verify any other info other than my driver's license when I was TAKING MONEY OUT. YIKES! Get the punks out. Or I'm out. REPLY TO WSECU RESPONSE: Your leadership member said that I should have been asked for further identifying information for this transaction. Don't lie. Now that I"m seeing a new trend, I'm going to be looking to be banking elsewhere. You should have not lied here, because I've been with WSECU around 25 years! Also, "briefly" removing masks for ill people especially? You're looking for a lawsuit...

A SANTIAGO

May 3, 2021

Below is the reason why they should have no stars—I was waiting for them to comment. They have harassed me and others online before and banks should have specific policies on privacy... Glad I never used as my main banking institution.

B P

Jun 24, 2018

One of the better credit unions around, actually, from my experience, it is the best one around! Super helpful staff and quick service. The downtown branch has a nice feature: put your change in a machine, it gets counted and added to your account. Their website is also great and easy to use. So many great features, the best I have seen.

Stephen Sureau

Dec 8, 2017

Was treated like a criminal for trying to withdraw money from partner credit union account and then made to wait to confirm my account with my credit union after verifying my information multiple times. After agreeing to wait the person helping me started a conversation with someone else and left me standing waiting while I was obviously in a hurry.

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Questions & Answers

I cannot reach the phone number OR on line??

Robin Lester | Aug 16, 2021
WSECU | Aug 16, 2021

We're so sorry about that, Robin. Our phone queues were unavailable for a couple of minutes, but are working again now. Online Banking is down for the time being; we'll get it back online ASAP! If you have an urgent need, please call us back, or maybe wait until a little later this evening (we're open until 7:00pm) so you don't have to hold too long. Thank you!

what wsecu locations are open on friday July 3 and is the 1800 number opened on July 3

Amber WIltsie (Waiting For The Download) | Aug 16, 2020
WSECU | Aug 16, 2020

Our branches and Contact Center were closed on Friday in observance of Independence Day, but we're available now! Please reach out if we can still help, Amber. Our holiday closures can be found on our website here: https://wsecu.org/contact-us

What is the fax number of your bank on Harrison Ave NW, Olympia

Amber WIltsie (Waiting For The Download) | Aug 16, 2020
WSECU | Aug 16, 2020

Hi Amber! Thanks for reaching out. We want to be sure we get you taken care of; would you mind giving us a call? That will allow us to learn more about what you'd like to send and help it get to the right place. We're available until 7:00 tonight at 800.562.0999.

New Year eve hrs?

Edgar Huber | Aug 17, 2019
WSECU | Aug 17, 2019

Hi Edgar, we're open normal hours today which means we'll be here until 5:30. We're then closed tomorrow and return on Wednesday the 2nd at 8:30 am. Our Contact Center is open until 7:00 pm as well if you need help with anything over the phone; you can reach them at 800.562.0999. Happy New Year!

Does it have a deposit cash option in the atm that's hopefully outside?

Catryna Croft | Aug 17, 2019
WSECU | Aug 17, 2019

Hi Catryna! The ATM at our West Olympia branch does take deposits, however it's indoors so not open 24 hours. To find an ATM that you can access anytime, go to wsecu.org/our-locations and search by zip code. The result will tell you whether there are restricted hours or not.

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