Sub Zero & Wolf Repair Kirkland

Firstly, check to see if the drain hole at the back of the fridge is blocked. Our models are ‘wet wall’ refrigeration and work by allowing the water accumulated during the cooling process to run down the back wall of the refrigeration, into the drain hole at the back of the appliance. If this is blocked, the water will have nowhere to go. If you find that it is blocked, clear it using the device supplied with the appliance or with a drinking straw. Alternatively, make sure that your appliance is level. If it is tipping forward for any reason the water will not be able to drain easily out through the back of the appliance. If this is the case, level the appliance as necessary.

The default temperature you should set for the freezer and refrigerator compartment when you have a digital control are –18 degrees Celsius and 3 degrees Celsius respectively.

In "normal" fridge or freezer conditions, i.e. in terms of the quantity of food stored and the room temperature, the thermostat should be set to medium-low. The maximum setting should only be selected in exceptional circumstances, such as when restoring operation after a power cut or when temporarily exceeding the recommend storage capacity. For more information consult the user manual for your Smeg product.