Bath Fitter

Barbara Kettman

We had two bathrooms done the same week, one was a complete remodel that we've wanted to do for years. Tthey were great to work with and Justin, our installer was amazing! Very knowledgeable and professional. I will us Bath Fitters again if the need were to arise.

Ed Waller

I am very pleased with my Bath Fitter experience. Brett Hales came to my home to measure and discuss options and prices. He was very punctual and professional and not at all confrontational. We agreed on what I wanted and the price. He also gave me a tentative installation time. I received a call checking to see if a particular date was ok. I agreed and on that day, Joe showed up right on time. After seeing where the work was to be done, 2nd floor, he started right away. He removed my old tub and installed a whole new shower, complete with slip resistant floor, complete surround, sliding glass doors and all options I had requested. He did it all in one day by himself. He did a beautiful job and I am completely satisfied and happy with my new shower.

R Good One

We live in a classic, quirky old house nearly a 100 years old. Two bathrooms needed updating: One a shower stall and the other a tub and surround. WE COULD NOT BE MORE PLEASED WITH BATH FITTERS KENT. From the professional and gracious telephone contacts with Amanda and Ashley, the recommendations and bid from Jeremy, to the expert installation job done by Adam and Jourard. Those guys were friendly and meticulous with a great emphasis on the little details. They did an impeccable job updating 2 bathrooms in only 2 days! Super on clean-up, too. We love the lifetime warranty. We are happy customers!

Julie Williams

I am very disappointed with the outcome of my experience with Bath Fitter. I had an install done in January, and while the final product is great and I am very pleased with the bath/shower, I am extremely disappointed with the damage that was done to my home in the process. I bought the house in June of 2017 and had just finished replacing all the trim throughout the home and painting the doors. The installer was in a huge hurry and took chunks out of multiple door trim and poked a hole in the vinyl flooring. There are scratches on two doors. When I brought this issue up to my salesman he was very sympathetic, and said that this is not typical. I asked for a small compensation for the time and material it would take to correct/repair the damage that was done to my home. That request was denied. I never even received a call from a manager, my salesperson just told me that they have a disclaimer on the back of their contracts, under 5. Installation: which reads: Please note Bath Fitter will take necessary precautions not to damage the work area. Special Note: regarding floor or ceiling damage in or adjacent to the immediate work are: On rare occasions, damage may occur in areas within close proximity to the work area. Such damages could include the loosening or cracking of adjacent tiles, paint or joints, caused by vibrations created during removal and replacement of existing materials. In most cases, this damage is pre-existing (structural deficiency) and is merely aggravated by work in the area. While Bath Fitter installers will take every precaution to prevent this occurrence, Bath Fitter cannot be held responsible for these damages should they occur. I would not recommend Bath Fitter as they see this blurb as a release from all responsibility for damage done to your home.