Comfort Inn Roseburg

Ashlee Cox

Didnt stay at the hotel, but took a much needed break from our long drive home. Got some rest in the parking lot. Dont know if it is ok with thee establishment, but i felt safe enough to get some sleep.

Dallas

The staff was cheerful and helpful, even when I got in after midnight! With limited trailer parking, they helped accommodate my trailer and offered to keep an eye on it! It’s so refreshing to get helpful people nowadays!! The room was clean, beds were comfortable and staff was great!!! 5 stars across the board for me! Thank you!

Jessika ;x

Wonderful stay would recommend this hotel. Safe, Affordable, and comfortable. Staff was exceptional!!! Our room was cozy and clean. It is in a good location with shopping center and restaurants in walking distance.

The Thompson Family

I reserved a room to check in at 3 am since I was traveling from Washington to California and needed to rest with my 1 year old daughter and mind you I am also pregnant. The woman that was working tonight, her names HEATHER denied me my room and billed me as a no show even tho I said I was arriving a little after 3am. Choice policy states I have untill 7am to check in. Then she told me she wasn’t going to give my a refund. I never have been so frustrated in my life when it comes to hotels. This was by far the worst experience. She was not friendly at all very unprofessional and rude. She even raised her voice at me when I tried to understand why she would put me down as a no show when I clearly arrived within the time frame to check in. All I wanted to do was have a nice few hours of rest so I could continue to my destination. I ended up going to the BEST WESTERN across the street, they accommodated me fast and even gave me this room for the entire day. I am in the customer service field and this was unacceptable behavior period and should not be takin lightly. Choice hotels stated I will be getting a refund and that the woman named HEATHER had no right to do what she did. Management needs to hire someone that will represent their company right.