Forest Hills

Jayant Ashley

WOW WOW WOW! By far the best apartment complex in Lane county hands down. There’s no breed restrictions, maintenance team is always fast and on top of any service repairs needed, all the residents are friendly and welcoming, monthly events at the clubhouse, staff is beyond A-1! Corrina has one of the best customer services we’ve seen in a long time. She will take the time to listen to your needs and concerns and address them according and make sure there’s a great outcome. Both Zack and Kiki are always friendly and positive and have a great sense of humor. There’s never been a dull moment in that office. Forest hills in our opinion is an upscale apartment complex with a great location that’s is worth EVERY PENNY. Highly recommended! ***UPDATE 4/15/22*** Whoever let go of the old office manager needs to be fired. Not sure why they let such a wonderful caring human who actually cares for their residents go. I believe the old manager Manager was Corrina. Hands down the best apartment complex manager. Moving forward… There’s a new manager named Andrea. She’s by far the worst, especially when it comes to customer service. She is not the right fit for that position. She has shown that she’s incapable when a resident comes in with a situation/problem and doesn’t know how to distress or resolve the situation in a mature manner. Her qualifications are better off at a fast food restaurant at most. The lady at the front desk I believe her name is Alyssa. She’s very clueless when it comes to information that she should know. She’s always pausing when she doesn’t know or has to find out and call back. Not sure who hired her but it must be the same person who hired Andrea. There’s two men (Jason and joe) who have been there since we’ve moved in. We’ve always enjoyed them when they come to fix repairs in our place. You can tell they are hard workers and just overall respectful. There’s another girl named Kiki. She’s been the OG from day one since we moved in which was 2-3 years ago. She’s always been the same when it comes to treating people with respect, kindness and making sure our needs are met. She needs to be manager or something. She’s the one who makes forest hills at home. Lastly, we moved out finally because we had an opportunity so we took it. We are sad to go but excited about not paying $2000 for a two bedroom/ 2 bath with attached garage. We hope other future residents enjoy that complex with the hope that management gets some sort of training. We definitely would not lease again with the current apartment manager.

Schouten

The office staff is nice and have a great tanning bed! I had asked them before I rented over the phone are you close to a busy road or freeway? I was told NO. I rented it over the phone we showed up and it was right next to the freeway? you can walk to it all you hear is how loud the freeway is and it smells! the apartments are in poor shape no one really takes care of them my deck was rotting on one side dirty old carpet and old nasty fixtures that don't work and have never been cleaned dings all over the walls and cracked windows and missing and torn screens I was expecting them to be really nice with the photo's they have on there website and the price of the rent was not cheap I have never seen a expensive apartment in this kind of shape before? I felt bad for the people downstairs no matter how quiet you try to be or tip toe it sounds like your gonna fall though the floor everyone there even the next close buildings to us constantly slammed there doors all hours of the day and nights it made the whole apartment shake I would try to be polite and ask them to please not slam there doors but they were rude and everyone still did it constantly. If your going to rent a apartment never do it over the phone make sure you see it in person

Jamie Ferren

We originally chose Forest Hills because it’s well known in the community as being one of the absolute best in Eugene. We wanted something nice but were skeptical about living in an apartment complex. Not even a month in we knew we’d be here a while. We just fell in love. It’s such a beautiful property. Not only are the grounds beautiful but the staff are rockstars! We just renewed in November for the 3rd year and I don’t see us moving anytime soon. My daughter loves it so much she’s moving into a unit on Thursday! If you’re looking for more than just a place to live, check out Forest Hills. It’s more than just a place to live. It’ll become your home.

Kylie Snodgrass

The best apartment complex ever! Now that I have lived here and moved across country, I can't help but compare every place to Forest Hills. Literally the most perfect place to live in Eugene, Oregon. The management is the absolute BEST. They care about their residents and go above and beyond to make them feel at home. They host community events and offer awesome perks like random free food in the lobby days, etc. Any issues (not that there were ever really any) are solved with kindness and promptness. The maintenance team was great and did not just half fix things to get out of there and move to the next. The apartments have great floor plans and are always well prepared for move in. The grounds are beautiful. The location is perfect. They don't charge any hidden fees or have any ridiculous costs at move out. It is seriously the best and I promise once you live there you won't want to live in any other apartment community!!