Waterhouse Place

Emma Giomi

We moved into this complex a couple days ago and so far everything has been great. The move in process was pretty painless and after we moved in we had a couple maintenance issues that were promptly taken care of. So far so good.

Ramona Tinkles

These are truly the worst apartments I've have ever lived in. There is no insulation so it seems like you have no privacy. I can literally hear my neighbors having full blown conversations next to me. In the apartment that I live in, the living room is above someone's bedroom. No one told us that before we moved in, or I wouldn't have taken the apartment. Absolutely no storage what so ever. And God forbid you put something on your back deck you will get emails from their terrible office staff. With the way rents are nowadays, I would truly go find somewhere else. Hunters Run definitely has better sound insulation and is right next door.

Natalie Binam

We had a leaky facet in both bathrooms for the entire time we were living there. They replaced it 4x and it got worse every time. We gave up on putting requests in because it obviously was a bigger issue. Upon move out they charged us to replace the carpet because of pet stains. If they are going to have to charge everyone who has pet stains on the carpet for a replacement of $1,300 they should rethink the carpet. Maybe laminate in all the rooms for the pet friendly apartment. Katie is the best! The maintenance guy Allen was always very nice too. Very loud due to no insulation in the walls as well as very hot in the summer NO AC.

Mike Rhine

Stay away at all costs, literally. PLEASE read this full review before renting here. It's long but you will thank me. Let's start with the good. It's a beautiful location surrounded by trees and trails. Fred Meyer is a 5 minutes walk away for groceries, there's a nice pool and hot tub as well a BBQ grill and seating area. There's a lovely creek that runs through the middle and is always populated with ducks and squirrels. The kitchen has stainless steel appliances and a wall mounted microwave. However, the kitchen is so incredibly small that you cannot have 2 people in there at once. The refrigerator also doesn't open all the way because there's a wall obstructing it. That's about where the good things end. Here's the bad. The gym is full of ancient equipment that will rip the skin off your hands if lifting more than moderate weight. The machines are constantly breaking down and take awhile to get repaired. Everything squeaks. There's a tiny trashcan for used wet wipes that is always full. I'll get straight to the worst parts. The rules they have in place for your patio are insane. If there happens to be a single item they don't like on your patio they will repeatedly send you passive aggressive emails until you remove them. Keep in mind they're worried about the visuals of the place, except you can't actually see anything except a small 3 inch sliver at the bottom of the patio that faces a busy street, with a brick wall taller than you can see over. I've included a picture they took telling us to remove items. Can you see anything? If you can, is it so visibly horrible to your eyes that it needs to be removed? 7 months of the year it's covered by trees by the way. Now the hidden costs. I'll include a screenshot of every charge. We didn't get back a cent of our deposit despite spending 3 full days scrubbing the place spotless. I've included pictures of everything because we knew they would charge us and needed evidence. We OWE $480 for 4 hours of painting, "medium cleaning" despite cleaning ourselves thoroughly, and for carpet cleaning. Sure, there's some worn spots and small stains, I just don't think it warranted that much. The only real damage we caused was some hot sauce that leaked into an unreachable crevice in the refrigerator that could be cleaned by removing the glass partition which we didn't want to remove because it was glued there. We fully accept that was our fault and expect to pay for it. We accept that there are parts of the carpet that were worn, specifically where I had my standing desk set up. Again, easily fixable, certainly not $400 worth of repairs. The rest we cleaned meticulously. I'll also add that our shower didn't drain very well when we first moved in and I took the drain apart to clear out a hamster sized ball of hair from it. Something that should have been cleared out by the cleaning company they are paying so generously. Then we go onto the "valet trash service". This is a service that picks up your trash from your door Sunday through Thursday, not picking up on Friday or Saturday. Keep in mind this is another $25 a month that is mandatory to have. There are 2 days in a row where they don't pick up your trash. If you have more than 2 people living there, your trash accumulates quickly and overflows after 2 days. There's no reason why they should not space out the non-pickup days, no pick up on Tuesday and Thursday for example. Picking two weekend days to not pick up is ludicrous. This valet trash service also failed to pick up our trash multiple times in our renting period, for which, you guessed it, we got angry emails telling us not to put our trash out between 9am and 7pm. I'm reaching the character limit and can't type more. Find somewhere else unless you want to follow incredibly strict rules and get penalized with massive cleaning fees and owe more than your deposit no matter how well you clean up. Stay. Away.