U.S. Bank Branch

Kara Clutts (Kara933)

Half the time I go there the ATM is down which is definitely inconvenient because there is no longer a US Bank branch by my house. So then I get charged to pull money out from other ATMs.... And the parking lot here is atrocious. Especially the entrance coming in up the hill..... If it doesn't get fixed soon, I'll probably have to stop going to this one all together. Definitely time to get a new bank. Both the locations near this area are run down with terrible parking lots and ATMs that are always needing serviced. It sucks getting charged almost $6 to pull out from an ATM that is not a US Bank ATM, especially since I'm already wasting the gas going out of my way to try to go the the US Bank ATM. Update If I could give this bank a zero I would.....

Angelo Pacheco

This is the worst banking experience I’ve ever had on this planet. Monic Rau the branch manager is horrid to work with. I would trust the Sinola Cartel with my money before I trust Monica Rau and the US Bank corporation.

Erin Wilson

Extremely disappointed with this branch so far. My debit card was supposed to be ordered to arrive at the bank and they said they’d let me know when it arrived. A month went by, still no card. So I called the customer service number and had them send me another. Today I received my card but was unable to activate it because the account was closed. Upon investigation they told me the account was closed because they were awaiting confirmation of address. Unfortunately I’ve already been into the branch with a copy of my lease (she even made a copy of it) and was told that was all they needed. It took a lot for me to start a new bank account because I’ve been let down by every other bank and I had high hopes for US Bank but the lack of organization has changed my mind.

Kim Browning

This has been my branch for 8 years. In the past 6 months, downhill spiral. I'm very disappointed. 1 teller at drive thru usually, a very long wait at the drive thru also now. Inside bank, not enough tellers working, long wait usually. Big change in staff. No one knows me there anymore , old staff gone. I may be using 64th Street branch from now on.