Chick-fil-A

JoAnna Malcom

I have never witnessed such ridiculous and appalling customer service in my life. Of all places, the “standard,” of customer service restaurant, was certainly not that. I am 31 weeks pregnant, holding a screaming one year old, nobody offered to assist or help. I walk up to a team leader (not even wearing his name tag), and asked where a high chair was….HE POINTED TO THE BACK OF THE ROOM AND SAID…”THEY ARE BACK THERE.” WHAT?! Coming from a CFA family, and our local one providing top notch service to moms, and certainly expecting moms, I had to pick my jaw up off the floor after his response. So I walked back there managed to lift the high chair from the very top stacked up while holding my baby and being extremely pregnant, while he obviously could tell I was upset, and said “oh do you need help?” This operator needs to do a thorough improvement of employees and certainly team leads. Our local store you don’t even get inside and they have walked you to a table, wiped down a high chair seat, taken your order by iPad at the table, and bring it to you. This is by far and by large the worst experience in a CFA we have ever had. It’s common knowledge to help those who need help, but certainly when it’s a standard of practice at CFA. I have never been so disrespected and appalled at customer service in my life.

colin boswell

Food is good but they need to teach savannah in the drive through how to do math i handed her $10 on a $5.97 purchase she gave me $1.03 in quarters and pennies instead of $4.03

Darkwings Inc

I’ve been a steady costumer for two years, no more! I went through the drive thru this morning and ordered a number one with a large sweet tea- very simple order. When I got to the payment guy outside he charged me$9.62, which matched what I was to pay at the speakers. When I got to the window they asked me to pay AGAIN, then they called me by a different name. The girl then said I had an order for a greek yogurt- nothing else. I looked at the receipt and I was charged for the yogurt, around $4.78. Another lady came up, refunded that, found my correct order on the screen. I have her my card, she took it and she walked away. Then the original girl came up and wanted to charge me for two chicken burritos, hash browns, and a large unsweetened tea, after I had JUST told her what my order was. I had them return my debit card immediately and left. I called the manager and she told me I was charged nothing, and that she would look in to the incident. I just checked my account and there is a $12.20 charge on my card. I’m not sure if there is fraudulent activity going on, they don’t care, or are just not paying attention.

Blue

Always fast, always gets my order right, genuinely friendly staff, good vibes, Cheap prices and, treated like you matter. The girls always load me up with sauce. 10/10 stars thank you Chick-fil-A if it wasn’t for you I literally wouldn’t eat out. You make the other restaurants in my town look like a clown show.