Staples

Gingini

This Staples store itself is fine! DO NOT SHIP UPS FROM THIS STORE!! Because when the package becomes lost there is no way to track it and there was zero accountability from Staples, as they have no power and they have no information… And UPS itself deflects everything to Staples. It is a no-win situation for the shipper.

Sarah Martinez

I went on here to share a negative review and see quite a few people have had the same experience… wish I would have checked these. I went in yesterday 4/24 to pick up an order for next day pick up I had places on 4/23. Went in 2 hours after the said it would be ready just to give extra time in case they were busy. The gentleman who helped me (Gary?) first took about 5 minutes to make it over to the counter huffing and puffing about how he had to come help people and then proceeded to tell me “yeah we didn’t do that”. When I asked why and reminded him I had paid $6.50 for next day readiness he told me they just hadn’t done it. No apology, no trying to make it right, just that it wasn’t done, he wouldn’t do it for me and that I shouldn’t expect it to be ready next day when I ordered the night before. Do they not understand their own policy? Why let people make online orders for next day if they just refuse to do it? Especially when the man took no responsibility or tried to fix the problem for me. They didn’t call to let me know they weren’t going to do it, instead I drove into Portland to return with nothing and most importantly no acceptance on Staples part to make this situation right. I ended up going to Office Depot the next day and they did my print job and lamination in 1 hour and had it ready for me with a confirmation email.

Emily Wymer

Shipping out of this place is nearly impossible. They would rather have two team members folding paper than assist the line of 4 customers. If you don't get a receipt for your shippement THEY WILL LOSE IT. It has happened multiple times but now waiting for a receipt is 15+ minutes.

Rain McKenzie

I had no idea they sold my favorite coffee here! Hard to find the brand I love since we just moved to Oregon from California. They showed they had 2 in stock online. I called to confirm just in case. They were very helpful and checked to make sure they had the stock on hand. Placed my order and my daughter was able to come in and pick up the coffee before heading home. Very helpful and patient customer service. Thank you! :-)