Express

Yadi G

Wish the Washington square location was still open. The salespeople at this location lack charisma or any sort of personality. Always clean and organized but no real help is given when it comes to sales or sizes. Please open another location with people who want to assist customers, we have money to spend. Until thn, I will keep shopping online.

Adam Eubanks

Very bad experiences with this location compared to the Washington Square location. Be warned, they will absolutely refuse to return or exchange anything without the original tags being ON the item, I have never seen this practice before. The manager Adriana has no clue how to properly assist someone that is frustrated with their customer service, granted she was a lot friendlier than I was in this interaction, I will give her credit for that. She refused to exchange pants for identical pants of a different size, absolutely refused, even after I said I would never go back to Express. One $80 pair of pants is not worth losing a customer forever over but that's what has happened. She also refused to give me her boss's number. I need the pants tomorrow so had no choice but to buy the new pair. Then she refused to honor the two discount codes that I had on my phone from emails from two days ago. She claims they didn't work but also refused to just give me the discount even though it was their two codes from their emails wouldn't work. She said, "I'm not getting fired for that." I called to complain and the two guys (Patrick and Adam) on the phone were great! Not only did they apologize for her actions but they put $25 on my account and set it up to make sure I could return the pants to the Washington Square location before I drove around 20 miles. So I drove over to the Washington Square location and Jessica greeted me with a smile and was very friendly even though she knew to expect a very possible super irate customer. Not only did she accept the first pair as a return, without the tags, but also returned the new pair so I could have the original discount that I got on the first pair. I will NEVER, ever go back to the Clackamas location but Jessica and the other awesome employees at the Washington Square location and the employees at the call center have ensured that I will return to the Washington Square location as a happy customer. Thank you Jessica sincerely, if you ever happen to read this, you really did turn my day completely around!

lacy cole

I had the best customer service! Jesse Caldwell was amazing. I had a couple difficult online orders I needed help with and he took his time and made my purchases go smoothly! Thank you for helping me and I love all the clothes you helped me with!

Cody Franklin

Came for a security detail. Was pleasantly surprised at the quality of the clothing. The staff are a real group of characters, unlike a lot of other stores I've been to, the staff here actually have a sense of humor. I witnessed a couple of them making jokes with each other. Very helpful and incredibly personable. I will very definitely have to come out again in my free time to shop here. Great prices for the quality of the products.