Macy's

Category: Department store in Salem, Oregon

Address: 400 High St NE, Salem, OR 97301, USA

Phone: +15033632211

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

audrey day

Aug 8, 2022

August 8,2022 at 3:10pm. Went to the make-shift customer service desk by the glass doors to purchase a $50 gift card,your male employee asked me a question I'm guessing I misunderstood so when I said I didn't want a Macy's credit card he became nasty and sarcastic and said "I didn't ask you if you wanted a Macy's credit card, I asked you if you were using your Macy's credit card!!" I'm not sure if Macy's is aware that I don't have to shop here?! Resolve this issue or I won't be back!👎

No_Name

Jul 9, 2022

Great store. It has a very nice and comfortable feel to it and the employees are very nice. I especially liked the two ladies that worked at the makeup department. They were very helpful and genuine as well. I didn't catch their names, but they are always so helpful whenever I purchase makeup. They give me very helpful tips about makeup as well and just make it a memorable experience.

Michael Kler

Jun 19, 2022

The lack of sizes to complete a new wardrobe is profound. The only saving grace was the Macy's provided stylist. She was extraordinary, and worked very hard against all shortcomings of Macy's to complete and satisfy my clothing needs.. Samantha, my stylist did above and beyond work.

Shivam Shah

May 23, 2022

Different than other Macy's Employees working here are rude...They look at you as if you are not supposed to be there and this is not the place you can afford... Happened this on multiple visits... Stores like this are reason why people prefer online shopping... I have not seen this in other Macy's stores...

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Questions & Answers

Is Salem Oregon Macys closing? The store is dirty and many of the fixtures have been removed. It looks like a flea market

Carol King | Aug 16, 2021
Susan Barnett-Kiengsiri | Aug 16, 2021

Yes it is.

Can I use my Macy's account to get my hair done?

Zena Joy | Aug 17, 2019
Lorie Oberson | Aug 17, 2019

No salon at Salem store

Does this store carry Islamic clothing for Muslimas?

Chanda Mija | Aug 17, 2019
Michael Fredrickson | Aug 17, 2019

I am not sure, I think they would have.why thank you

Can I make a payment on my account in the store

Sharon Vosburg | Aug 17, 2018
Who Ghost There | Aug 17, 2018

Yes you can.

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Where do I go to exchange cosmetics?

L M | Jul 26, 2022
Dave Larue | Jul 26, 2022

Try their website a website see if you can exchange it on the website

What are the Covid safety practices like here?

Anonymous | Aug 16, 2022
Garry Zinn | Aug 16, 2021

Normal masks and distance.

How can I track order#

Elizabeth Lopez | Aug 16, 2021
Rodrigo Morales | Aug 16, 2021

Your order number is on the email that they sent to you when you order something from Macy's or you can find it on the receipt that comes in the package when you order something online

I live same distance from Salem or eugene Macy's store. Which location do you recommend for shopping experience, safety selection ?

Sharon Murphy | Aug 16, 2021
Susan Barnett-Kiengsiri | Aug 16, 2021

Salem Macy's is soon closing, they don't care about it anymore. Not sure about the one in Eugene.

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Is Macy's open for instore shopping?

steve beisecker | Aug 16, 2020
Esther Hildebrandt | Aug 16, 2020

Yes, there are certain doors into the store that are closed from their parking lot, the M level is not open.

Are we able to shop inside Macy's now like we used to?

Bradley Paulus | Aug 16, 2020
Patrick Kelly | Aug 16, 2020

The doors are no longer boarded up, you may use all entrances now except the roof access.

What are the store hours during the week for your store in Salem, OR

Gerda Norman | Aug 16, 2020
Tammi Jelden | Aug 16, 2020

11 to 7 pm

May I return items to the Salem store today????

Martha Kosel | Aug 16, 2020
Patrick Kelly | Aug 16, 2020

Yes you can, Macy's is open. However, you will need to enter from the parking garage attached to the building on either the first or second level. The mezzanine level is currently blocked off.

When will Macy's open back up?

Bradley Paulus | Aug 16, 2020
Patrick Kelly | Aug 16, 2020

June 1st is what it sounds like. Not sure to what extent though.

How do you cancel an order

Mary Mann | Aug 16, 2020
Sheena Ramirez | Aug 16, 2020

Call or if it's already on its way don't accept it just write return to sender on the box

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Does this store carry Godiva chocolates?

David Moore | Aug 17, 2019
Judy Brawley | Aug 17, 2019

Yes some

Does this Macy's have a backstage dept.?

Don Wolfe | Aug 17, 2019
Howard Goldman | Aug 17, 2019

No they don't

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What is your non receipt return policy

Lisa D Jones | Aug 17, 2018
Howard Goldman | Aug 17, 2018

As long as the tag is on the item they will take it back for the price it is selling for that day

Can I change my bill due date?

Lisa Miller | Aug 17, 2018
Howard Goldman | Aug 17, 2018

If you ask they will

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Where is the parking lot.

Najla Abualbassal | Aug 17, 2018
Jacque Schuh | Aug 17, 2018

Parking is available at the parkade, or in front of the store on High St.

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Can I pay my credit card bill on line?

don moss | Aug 17, 2018
Will P | Aug 17, 2018

Yes you can

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Is this store closing?

Stuart Crosby | Aug 17, 2018
Will P | Aug 17, 2018

Havent heard that they are.

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Do you have a business office?

Jennifer Wilson | Aug 17, 2018
Stacey Sanders | Aug 17, 2018

Yes, I believe They do.

Can you walk a small dog on a leash on the mall?

Chris Hutchison | Aug 17, 2018
Ben Reddaway | Aug 17, 2018

Salem Center is “dog friendly.” As long as your dog is well behaved he/she is welcome here. Here is our specific policy: Customers may bring their leashed, well-behaved dogs to the common areas of Salem Center. Individual merchants may or may not allow dogs inside their stores. Please see individual merchants for their pet policy. Rules for owners and their dogs in the common area include but are not limited to:                 Dogs must be leashed OR contained inside carriers at all times. Leashes must be no longer than 6' and retractable leashes are not permitted.               Dogs must be under the owner's control at all times. Owners, by law, are responsible for the behavior of their dogs and for cleaning up after their dogs.               At no time is an owner permitted to leave their dog unattended. If at any time the management or public safety of Salem Center determines that the behavior of a dog is causing a disturbance to others, the owner will be asked to remove it

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