Four Points by Sheraton Fort Lauderdale Airport - Dania Beach

Ahmad Atiyeh

I checked into the hotel on Saturday, May 21st. Registration was made easy for customers and the hospitality was unparalleled. Caterina at the front desk was able to assist me with the best service although having a busy night at the hotel. The rooms were clean and the staff cared for their customers. Whenever I need something for the room or anything else such as Bandaids. Caterina rushed to get it taken care of for me. I will differently stay at this hotel again and I will also recommend this to anyone that is staying in the area. Thank you again for the amazing hospitality

Daylynn

Positive: The staff really go above and beyond to make the guests comfortable, no matter the situation. The front desk is top notch in my book. The security guard is a good person. I can tell the staff cares about each other as well as their guests. Negative: My TV didn't work. They tried to fix it immediately, but couldn't get it connected. Yes, they offered me another room, but I declined. Too exhausted to move. The staff's attitude more than made up for it.

Verified Hotel Guest

Positive: The bath towels were nice. Nothing else good to say. Negative: This hotel is SO dirty. Wish I could attach pictures. Stains all over the carpet, hall & room. It's disgraceful. They advertise an airport shuttle but it's not available after 9:30pm. There are half a dozen hotels in the area they could co-op with.

TR Green

This is a 2 star hotel posing as a 4 star hotel. Although the the staff is very friendly, they have no power to resolve any issues. There was no hand soap in the bathroom, and they were unable to provide any upon request. Access from the side entrance was permanently disabled, and no effort was made to replace the inoperable phone Cleanliness issues included handprints on the headboard, heavy dust on the window sill, coffee stains on the wall, hair on the bathroom walls, and a stained/rusty shower enclosure. Untreated water damage was also present in the bathroom with possible mold. The one positive experience we had was with the shuttle driver. He was extremely professional, helpful, and friendly. The hotel management could learn a lot from this guy!