Moseley Boys Ace Hardware

Cody Templeton

I keep trying to give this location another shot for the past few years but haven't seen any improvement over in-store stock levels. I understand that Ace locations can order several items into the store within one day but as a contractor, many times I don't have the option to make two visits one day apart for common items like a doorknob, stop valve, or even a paint roller cover. I know Covid has been rough on many of us but when other Ace locations have recovered there must be another reason behind the cause. I've attempted to ask the staff a couple of times as to what the cause is and when they expect they see it resolved so I know when to come back again but answers are pretty vague so for the time being I'll just have to skip this location.

TLJ Fabrication

Quite possibly the worst hardware store in the country. Think they have just gotten so comfortable in saying don't have it, or can't help with that. Shelves are nearly empty of almost everything right down to super glue. Little tools that a readily found and local hardware stores like small taps to match the small machine screws they don't have, they have not had in 7 months. Asked about this, and they just said nope don't have them, I said, I see that, but you have not had a single thing in 7 months, they just say the typical excuse of supply not available, which is just that, an excuse. All the other local hardware stores seem to be keeping up with demand because they actually care about servicing they're cliental. Been there a few times at 8 am when they open, and nope, notta, doors locked no one around. Think they finally got around to opening somewhere around 10 am, I went in and asked about this, nothing, no apologies, no manners, just told me to go somewhere else. WOW!!! Who the heck manages this place? WHAT A JOKE, I don't care how long it takes or how far we have to drive, we will not support this business, tough decision as we believe in supporting our local businesses first, but highly recommend avoiding this place like avoiding Covid-19.

Kelly Cline

I needed to match a screw and was directed to the aisle where all of the screws are. After several minutes of confusion I returned to the same employee and asked for help finding the coarse threaded screw that was eluding me. She sighed audibly then only repeated the same useless directions. I tried to find it myself one more time, got frustrated, then left mentioning the lack of help to another useless employee on my way out. I drove to the General Store where I received help right away and was treated much better. I will not shop Moseley Boys again.

Andy L

They are hostile to persons with disabilities. Today I saw an older man with a cane come in carrying a propane tank. He looked around, at least 2 employees looked right at him and said nothing. He gets behind 2 people in line, past the cashier, 2 other employees walk past him while he's standing there. Nobody even acknowledged him. I've neverworked in a hardware store, but even I knew what he was there for, the propane tank was a real giveaway. After a few minutes he gets up to the counter and the cashier just points to another place and tells him to take the tank there and wait. The old guy just took his tank and hobbled out. And left. And nobody there did anything. It was pretty bad to witness.