Bayani Commercial USA

Wilderness Shot

Package has been paid to send it door to door, now the agent (Ms. Jalop) told us that the delivery is not paid double to send it in our address, and that they need another package with the same route in our area for them to send it together. It has been 4 months since the package been sent and up to this day the package has not arrived in our home.

Ann A

I’ve been sending box with them, but this month was worst, they were delay which I understand but not sending the box to the place and sayinf lots of excuses is not acceptable and i don’t where is my box right now

Ren Erz

Sent 2 packages on August 2021 to be able to reach Philippines before Christmas since we know how delayed boxes if it sent by Novermber but upto now December 18,2021. No news yet. They said it is in Korea. They said they don't know when will it reach Philippines. Family back home is expecting it for Christmas. I guess Bayani Commercial ruined their excitement for Christmas. I will no longer use this carrier after this shipment.

Agnes Williams

Today I called at around 1:30 pm to inquire about sending box to the Philippines actually it's my first time hoping I can be help. I was referred to more then 5 of friends that they are using this carrier. I have been using LBC for 25 years and no issue at all specially customer service but today when I called BAYANI THE LADY WHO TOOK MY CALL WAS VERY RUDE AND NOT SO PROFESSIONAL. SHE SAID THEY CANNOT PICK UP IF YOUR BOX IS HEAVY. AND OFFERED FOR US TO DROP OFF AT THEIR OFFICE IN TUKWILA AND I SAID ICANT COZ ITS HEAVY THAT'S WHEN SHE SAID THEY CANT PICK UP IF ITS HEAVY THAT THEY DONT WANT THEIR WORKER TO HURT. I thought this was wrong to tell your client that they don't pick up heavy boxes. Well I don't care because I will never ever use this company base on my first customer service experience. LBC is the best