United Moving & Storage

Kimmy Paluh

The first day of packers, they all did great and were happy with the service. The second day loaders and wrapping of misc items- we were extremely disheartened. One of the 4 folks that were their had moved money from our home to a corner of the garage behind gas cans to my guess take later. Their was a lot of money saved from 5 years of saving for our 3 small kids. Not one of the loaders could acknowledge moving our money and took us over an hour to find. To our knowledge nothing else was taken however our guard is raised much higher when letting strangers into our home. We tipped, provided lunches both days and are extremely upset about this experience.

Maria Mcgowan

They have zero care of the costumer satisfaction, the left my couch outside. The employees are very rude. They don’t keep their appointments. They deliver your furniture, when ever they want. Worst service ever. Don’t pay them until they finish unloading your furniture. That the mistake I did. Hopeless company ever dealt with. I won’t recommend to anyone. Please use other companies and save your self stress.

Cliff Tatum

Customer service is lacking and the people who come in and pack your house do not do a very good job of packing your stuff. Then they charge you for using your own television boxes also. All that said; the people who come and actually move your household goods for you are awesome and I would recommend them any day to anyone. Great crew who take extra care of your items and ensure nothing gets scratched or damaged. Would give the company five stars if the customer service people answering phones were a little more positive and the packers paid a little more attention to their job. All in all it was a pleasant experience but for the amount of money paid it needs to be a little better.

Shemelle Lopez

I wish I could give them more than 5 stars. I called last minute and Sarah was very accommodating to our small office needs and schedule with patients. They were able to come within hours unexpectedly. We previously had movers about 2 weeks prior and it was not a good experience at all. John and Dominic were nothing short of amazing! They communicated and problem solved with 3 extremely heavy items. They talked different strategies out and decided on a way to execute. Their execution was perfect. What we expected to be a stressful situation turned out to be a very delightful and productive in a very short time span. My boss was very worried because of the meaning of the items being moved. John made her feel very lax and comfortable with his skills. I did appreciate the follow up phone call from Sarah checking to see how everything went. We recommend them to everyone who has the smallest job to the biggest.