Comfort Suites Gainesville

Category: Hotel in Gainesville, Texas

Address: 1715 I-35, Gainesville, TX 76240, USA

Phone: +19405802191

Reviews

Misty

Jun 25, 2022

Stayed for one night and it was not worth the $$ I paid for sure. The elevator broke after I checked in so I had to use the stairs from and to my room epoch was on the 3rd floor. The hot tub was colder then the pool and was very cloudy. There were no clean towels in the pool house just all the wet dirty ones laying everywhere. The scale in the fitness room was broke. (Due to a medical condition I have to weigh myself every morning.. The fridge in my room was not working that well, the freezer part was just water. On the wall next to my bed looked like a nasty booger smeared...eew. The only positive thing I can say is the free breakfast was good, and the TV worked. Never again will I stay here.

CHRISTINE A. DENK

Jun 1, 2022

The room was clean but due for a remodeling. The breakfast bar was rather skimpy. The employees were polite and helpful. My family was in town for a funeral and we were happy that we were able to all get rooms together here. Since it was a holiday weekend the pricing was confusing due to holiday rates for part of the stay. They were short on towels but graciously found another for our son who shared our room. We all were traveling with dogs and I always go to your facilities first to book a room as you allow pets.

Tracey

Mar 20, 2022

Positive: The location to Winstar is great. Negative: The room we had, albeit a new room, was in great need of a deep clean and lots of attention. Any hooks or bars that we¿re supposed to be attached we¿re hanging. The light over the shower was missing the housing. The room needs to be cleaned.

crash smith

Mar 15, 2022

The building has holes in it everywhere, patches everywhere, the elevator is broken, they have no receipt paper to give you a receipt. The rooms are not clean. The toilet paper holder is missing. There is a huge dip in the room floor. The floors were not clean, had rubber bands by the bed. The cabinet is broken, the refrigerator makes a constant noise. The pictures online do not match what you will see in person. It's after 1 a.m. and I can't sleep because I'm stressed about paying $217.00 for this nasty place. The right thing to do would be to give a refund.

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Questions & Answers

How far is casino from this hotel

Pauline Nugent | May 14, 2020
David Holmes | May 15, 2020

Easily 15 minutes up the highway. Both being off the highway makes the trip quick. Especially with the $$$ saved for the short drive make this a very great option.

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How far is this hotel from winstar casino?

Mary Lou Francis | May 15, 2018
William Carroll | May 16, 2018

15 minutes

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What time does the free breakfast start

bryan jones | May 14, 2020
Rebecca Ward | May 15, 2020

Depends on if it's a weekday or weekend. Weekdays 6am-9am. Weekends: 7am-10:30am

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