Metro by T-Mobile

Category: Cell phone store in Lacey, Washington

Address: 804 Sleater Kinney Rd SE, Lacey, WA 98503, USA

Phone: +13604919272

Opening hours

Sunday: 11AM–5PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–7PM

Reviews

Amber Stinton

Jul 14, 2022

I pulled into the parking lot and both employees were outside vaping, followed them both inside. Neither of them welcomed us into the store or inquired why we were there. The young lady with the extremely long nails that did end up helping us, did not make eye contact with us one time, make any pleasantries or have any customer service during our entire 10 minute experience. I am thankful that I can make the reup payment for the spare phone online because this location is not professional nor friendly.

Rob Ms

Mar 8, 2022

Been going to this location for years and have never had any issues. The specialists are very helpful and provide the quickest response to service/customer needs. They have even let me set my bicycle inside whenever I ride there. Just purchased an upgrade and Danny was very proficient and fast on getting me setup on my new phone. Very awesome staff and I highly recommend this place.

A S

Dec 28, 2021

having my cell go down, she provided honest answers to my questions, even though I wasn't a happy customer, we both had masks on, she was wiping the counter when I came in the store, the discounts sucked, the stock was limited, got the cheapest one, still 110$ total like she said,, wished her merry christmas and left,,

Jhoselyn Herrera

Oct 28, 2021

walked in to upgrade my phone and was refused service because of a mask. when they sit behind the counter with the mask under their nose. unprofessional service all around, not the first time here but definitely my last.

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Questions & Answers

Horrible store I called 5 time and got Absolutely no answer " they obviously completely ignore the phone and got so use to ignoring them that they never answer this is literally the worst Metro Pcs. store in Washington State .

Midnightwhitevevo 11,456,986 views | Aug 15, 2020
Brittany Dalenko | Dec 18, 2021

What is their store number? It only lists the 888 number.

If my bill is 60$ a month what is the amount I can pay to not have it turned off if I don't have all 60$

Brian Foley | Apr 17, 2022
G. B. | Apr 17, 2022

You can ask for 72 hours extension the day after your bill is due, but I believe the minimum you can pay after that is 10$, but you should call them to make sure

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