Sleep Number

Kerry Bustetter

Loved Lydia and her patience as we tried many combinations. She was very knowledgeable and we are excited to get our new bed.

Erica Parbon

My life is forever changed, why didn’t I do this sooner?! Ashley was such a great help and answered all my questions. I received wonderful service.

Benjamin Thompson

We purchased once of the top of the line mattress from the Sleep Number in Lacey, Wa. We were told during the sale they would pick up the mattress and old bed frame. When the installation guys show up i was informed they could only take the mattress, that the client is responsible for disposal of the old bed frame. I informed him the sales agent said both would be picked up and asked if Sleep Number planned to not honor the agreements they made. I was told they couldn't. I expect a company to follow through on their promises when making a $10K purchase. I ended up cutting up the bed frame which the delivery guy had the audacity to state "you're making quick work of that." I should never have had to make quick work out of a service Sleep Number agreed to provide. Long story short after they refused to take the bedframe or rectify the situation, i told them to get out of my house and off the property. I ended up having to cut it up and haul it to the dump. If your looking for a Mattress in the Lacey / Olympia area i would avoid the Lacey Sleep Number location. The Lacey location will say anything to make a sale then refer you to the fine print when they don't plan to honor the verbal agreements made.

E Odessa

Caitlin was very knowledgeable and really helped us to find the right bed. She was very friendly and polite. We are very excited to get our new bed.