Papa Murphy's | Take 'N' Bake Pizza

Dan Nelson

30$ for 2 medium pizzas. Pretty expensive and the employees aren't the most helpful or happy. Kinda a bummer to be honest 😕

Billy Wray

The prices are still rising here, yet they still have you pay a gratuity when you are paying your order, and also have tip cans out I guess for the employees. Where's the gratuity going when you pay for your order, yet they still want you to pay more tips in the tip cans for the workers? Not Right!!

PATSY PIERRE

Staff is very slow, takes forever to get your order. Many of the staff messing around in back leaving one staff member to handle taking orders and making the pizza when their is a line of people. Service is totally unsatisfactory. Will not go to this Papa Murphy location again.

Brian Hutchinson

Terrible customer service and a wilted salad to boot. We ordered 2 pizzas online. We showed up about 30 minutes later to pick them up. We walked in and we were asked if we placed an online order and if it was paid for. We said yes, and they said check the rack behind you. Wait, what?? Your customer service is so bad that I have to find my order?? Whose bright idea at corporate was it to allow this? You ordered it, you paid for it, so you find it? Really?? Ok, so we proceed to touch other peoples food trying to decipher the receipt to see if it was our order. No such luck, so we wait. Meanwhile, we purchase a 2 liter and ask for a salad. They don't have the salad we want, because they would have to 'make it', (let me pause to say that I thought that is what Papa Murphy's did was make food) so we order one that is pre-made. After waiting for almost 15 minutes an employee finally asks what the name on the order is and how long ago it was placed. I tell them my name and that the order was now placed almost 50 minutes ago. Then we played a fun game of ' is the name Ryan or Brian' before they start scrambling to their computers to find my order. Finally an employee finds our order on a different rack marked Uber eats, located behind the counter. We were handed our pizza in a way that suggested we were inconveniencing them, because you know, they had to find it and all. No sorry for the wait, sorry for the confusion, nothing. We get home 10 minutes later and open a salad that is completely soggy and wilting. I receive an email from Papa Murphy's asking to take a survey to share our experience. I click the link and the survey had already expired. Imagine that, within 15 minutes of picking up my order, my timeline to share my experience had expired. Shocking. With customer service this bad, I suppose I wouldn't want to give customers a real shot at sharing their opinions either.