Holiday Inn Express & Suites Coffeyville, an IHG Hotel

Matt Finley

Blood splattered on the curtains when I arrived. A pool that was unavailable for the entire duration of my 3 week stay. The laundry facility was unavailable with a broken door. The bedding were not changed or washed through the entire duration of my stay. Management that was aggressively rude. I travel for work and have stayed in many hotels (many of them holiday inns), and this is by far my worst stay. Never again.

grant burford

Clean and comfortable. Staff are excellent and breakfast is delicious. Definitely be staying with them again for sure.

David Murr

We had a great stay. Front desk staff are knowledgeable and friendly. Rooms are nicely furnished with useful amenities. Our one issue was the bed being mushy and sunken-in down the middle.

Mark McMillan

For lodging in this category (comparable to Hampton and Fairfield), this is definitely a 5-star hotel. Almost everything about my stay here was great. First, the bed and pillows are the most comfortable I've ever had at any H.I.E. ever, and they are on par with the standard at Hampton (which have been the best for a while). The room overall was very nice, and it had a great bathroom and shower. I'm always happy when I get an a/c unit with a constant fan option. The fitness center is also the best I've ever seen at any H.I.E. It's large, with plenty of nice, new equipment, and bottles of cold water available. The breakfast was also excellent, with almost everything you could possibly want. And very importantly, all of the staff at this hotel are extremely friendly, nice, and helpful. I will say that that it's not perfect though. There are a couple of negatives I could point out. First, is the poor design of the room, with the location of the desk and TV. The TV should have a swivel mount, so that you can actually move it to be able to see it while sitting at the desk. There is no reason for it to have a fixed mount. Also, H.I.E. needs to get rid of the pancakes at breakfast. I know the machine is cool, and I'm sure the kids love using it, but the pancakes are garbage. This is where Hampton far exceeds these hotels, because their standard waffle offering at breakfast is much better. Despite that, this is assuredly the best hotel in town, and I will definitely stay here again.