Hampton Inn Middletown

Mark Clark

Clean, updated decor and a very friendly staff. Also they are pet friendly which is great for animal lovers.

Kathy

Check between mattress they do not clean between or the edges or rooms, walls, check sheets yes bed bugs molt skin. I gave it 2 stars because the staff aside from my room accommodation were friendly! The breakfast was good with many options, several ammentities on site. Details of my stay June 2022 2am check in on the 2nd floor bed bug crawling on the wall, several molting bug skin on the sheets, floors were not vaccuum burrito reminents left all over. They bed is bleached so not spots are seen. I have stayed at Hilton/Hamtpn Inn and opted to use them because higher standards and many have bedbug monitors to catch them before infesting, bugs happen but if Hampton Inn Middletown were actually cleaning the rooms correctly maybe it wouldn't have happened. Changed rooms 3rd floor bug free thank God but the mattress has large stains, skirt is stained, food between mattress, again candy inbedded in the carpets your feet stick to it. 4am we had an closing and chose to sleep bug free and wear shoes. After-work 4pm I returned to 3 staff working and 1 cleaning staff still on shift. Requested new sheets since night shift was unable to tell me how long those sheets had been sitting and room vaccuumed. Management said, "change rooms, cleaning crew left and had 1 person here with 5 rooms left." I said no this room was bug free but needed vaccuumed. She replied "bugs are not common and can changes rooms." I declined room change. At which point she agreed to service my room but if I needed servie tomorrow I would need to let them know by 9am. I assured her I would not need additional service after that. I did not return till 1am after moving a single father and 3 kids into his first home. I found the beds made the same dirty candy filled bed skirts which I would assume the same sheets and the same candy on the floor! I had a flight to catch that morning and chose to go to bed. I spoke to the manager and showed her photos. Her response was "she saw the room but did not lift the mattress." When I requested service I made it clear the mattress appeared to have a 2lt of soda stain on it and we had left the bedspread so disarray you had to see the candy, sunflower seeds, pop corn and stains in order to fix it.

Paul Corban

Very nice hotel - very clean, fresh, almost seems new as it is very well kept up. Service was excellent and kept the room clean with fresh towels and linen as requested. I spent 10 days there and all the Staff were very helpful and made my stay very comfortable. Breakfast was hot with lots of choices and the coffee was available all day long and into the evening hours (Request Bacon be added to the Breakfast Menu though!). Thank you for making my long business trip away from Home very pleasant!

K B

Staff were really friendly and the room was extremely comfortable. There are plenty of places to eat nearby or you can get instant food in the hotel itself. 10/10 would stay again