KOHLER Signature Store by Keller Supply

El Jeffe

If you want cheap and good enough, go to Home Despot. If you want beautiful and stylish, this is the place. Think of the Kohler store as the Garanimals of bathroom accessories...there are many design style groups and the designs match within that group so you cannot go wrong by picking all the items in the same design style group. This is my second bathroom remodel using the Kohler store. I'm paying a premium by buying here but I'd rather pay a little extra for something nicer that I'll enjoy for many years.

Shannon Komen

The showroom in Bellevue is beautiful. I stopped by yesterday, having just one day in town to generate ideas for an upcoming condo re-model. As I walked through the door a saleswoman came rushing over to say that they were short staffed; and with only a couple people working today, they were only seeing customers with appointments. There was not a single customer in the store, so I said, "I understand. I won't ask for any help, but can I just take a quick look around to see what's available since I leave town tomorrow.?" She said, "no. My appointment should be coming soon-and I've already told other people that they can't come in today." Wow. Short staffed or not, that seems like really bad business. I'm not sure what the other employee was doing, but wouldn't it make more sense to hand over a business card and say, " unfortunately I'll be unavailable to help you during my appointment (when and if 'the appointment' arrives), but by all means, have a look around and feel free to contact us later if you have any questions". I'm curious how many other customers felt exactly like me when they left the store.

Raveena P.

After my third day in a row (1hr) appointments at Kohler with sales rep- Jeff Parks (including this morning) I was still unable to get a quote from him (not even rough-in information so I can get that over to our plumber). I have never experienced such poor customer service and lack of respect. I am utterly dumbfounded and will never be stepping foot in the Kohler store again. I am unsure if it was the color of my skin or if he treats every customer like this but it is absolutely unacceptable. We own over 1000 rentals in and around the Tri Counties and will not be using Kohler products again.

Elaine Edano

I worked with Jill on a new faucet for our kitchen renovation and was very appreciative of the time and consideration she put into helping us find the “perfect” one. She shared a lot of information on the performance and longevity of many brands and also went out of her way to color match the faucet with other items we needed for the kitchen. We ultimately chose a Kohler faucet and while it hasn’t arrived yet we are very pleased with our experience working with Jill on this purchase.