Best Buy

Category: Electronics store

Address: 40 Catherwood Rd, Ithaca, NY 14850, USA

Phone: +16072576824

Opening hours

Sunday: 11AM–7PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–7PM

Saturday: 11AM–7PM

Reviews

Dean O'Gorman

Jun 14, 2022

Went to get and item. and at first the staff seemed helpful! walked us to the area and said oh must be we are out.. called on he walkie and asked for inventory check said yeah the online is never right. as we drove 35 mins to get here I was annoyed as we were walking away the wife notices ONE ISLE OVER was 4 of the items we came for!!! Next item. we are told they are out of them. But then I say well doesn't the tag that say give to associate mean you have one to sell or the tags would be removed? (told well yes let me check) Nope the tags are there but non in stock! Ironic as they said the online inventory is never right! Seems the employees should do more work and less standing in groups talking!!

Andrew Paul Hauswirth (Andy, Drew)

Mar 13, 2022

It's got what I need and the box stores are leaving oh, and I get bashed by a couple years before they're probably gone to. It's a shame I used to love there system hook up and car audio help....... got to love the Geek Squad even though they can be quite pricey. The whole store is extremely pricey to be honest the only time I truly get something from there as when they have a deal hooking car audio up or clearance items, I will occasionally get something because I know it will fit my vehicle and or place and putting it and will work correctly. Props to Best Buy for as long as they're still around.

Mark J. Radzikowski

Mar 19, 2021

Quick trip in & out. I stopped in to find a tablet case. I was better off going anywhere else. Staff were unhelpful, as I entered from Mall side, they were seen walking aimlessly thru the store like homeless people trying to keep warm. Many of the shelves were BARE. Even the TV area I found to be unorganized & uninviting with cables showing and many TVs not even turned on. It's sad that a once premier electronic store has turned into this mishmosh. Some of us loyal consumers haven't given up on you BestBuy, but after visiting this store it appears that BestBuy has about given up on itself.

Lee Eck

Apr 16, 2019

Great store, helpful, knowledgeable, and well trained sales staff. Geek squad can advise you on all your tech needs, and In home advisor will get you set up with your ideal house of tomorrow. Stop in and get your tech on!

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Questions & Answers

do you hire full time employees? what is starting wages for customer service staff?

Charles Griffith | May 12, 2019
Robbie Gale | May 13, 2019

I think they're hiring seasonal only not 100% sure

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What are the Covid safety practices like here?

People are asking | Apr 11, 2021
Van Harold | Apr 12, 2021

Mask or face covering required. Keep 6 feet apart from other customers. Sanitize hands upon entering, hand sanitizer provided.

wondering if you have the "Memory stick" or similar so that I may download photos from my IPhone.

c margreno | Jul 15, 2020
Stephen Poltorak | Jul 16, 2020

Yes. It's something SanDisk makes. Called a iXpand Lightning Flash Drive. It comes in multiple memory sizes. Choose which one you think is best. You do have to download a free app made by SanDisk. I can't remember what it's called but it says it on the package. I do not know if they have it in stock though.

I have a Printer I purchased on Line but need to return to store. How do I do this?

Skyemom C | May 11, 2020
Tactical Kyuubi | May 12, 2020

If you bring the order number, and a copy of the receipt, you can go-to the service desk at the bestbuy which is on the front left of the store, and they'll help you from there

why do i have to sit on hold for at least 5 minutes waiting for someone to answer my question?

jjd1515 | May 11, 2020
Steve Allen | May 12, 2020

Because that's the corporate office you need to ask best buy in ithaca for a direct store number

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The "Geek Squad" routine is getting old -- I am typically reaching surely, indifferent dudes who actually behave like cops, in the worst sense of the word. Also, they seem obligated to handle multi-calls at one time, requiring repetition. Enough?

Jonathan Ames | May 12, 2019
Sarah White | May 13, 2019

Geek squad is the worst. I never buy anything from Best buy in Ithaca.

what is return policy

Richard Lloyd | May 12, 2019
team romans | May 13, 2019

Different policy for Elite members.

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do you sell macbook air

Barbara Adler | May 12, 2019
Tracy Campbell | May 13, 2019

Yep!

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do you actually answer your phone? or just leave us on hold for 20 min.

Bron Robinson | May 12, 2019
1123JGilbert | May 13, 2019

Not surprising unfortunately.

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