Address: 23040 Lincolnway W Hwy, South Bend, IN 46628, USA
Phone: +15742333131
Angela Park
Overall 2 star. Good location right by the airport and is ideal as a last minute option (meaning there are late comers and early risers you can hear coming in and out). Room felt mildewy with half eaten food still in the fridge and poor water pressure in the shower. The bed was also uncomfortable and the air conditioner/heater was very loud. This place does have a pool, a 24 hour fitness center, and offers breakfast. Service was friendly and cordial both on the phone and in person.
Redline Transportation -
Clean and spacious rooms. The building itself however is ready to collapse. I was assigned to a room on the 3rd floor. This is not the floor you take children to! Immediately upon entering I thought I was in one of those specialty built houses on an angle. The floor had at least a 6" drop from one wall to the other. It was evident the floor system was damaged and ready to collapse into the lower levels. I felt as though I needed to put a block of wood under one shoe just to keep level as I walked through the large room. Bed was of average comfort level for a hotel so that was good I guess. It too was sloped with the floor so I slept with my feet to the headboard so I wasn't sleeping with my head on a decline. I was worried I the building wouldn't make it through the night but to my surprise, it didn't come crashing down in the night (thank goodness there was no snow on the roof). I live a little on the edge but within an acceptable safety level. For that reason, I didn't use the bathtub as I was concerned the added weight of water to the room would send me on an express trip to the 1st floor. Definately something thrill seekers should try. I think t was room 310.
Kathie Decker
We stayed for 4 nights. The room was a fine but there was not a hot breakfast. They said it was stopped due to renovation. Ok fine. Whatever. Grab and go bags (a bottle of water, a sad piece of fruit, and a danish) one morning and a cold breakfast put out the next. It was very inconsistent. They put out bread but did not have a toaster to make toast. I had seen one on the counter not 30 minutes prior. One of the desk agents was rude and basically snapped at us when I asked about it. The coffee was either ice cold or lukewarm. This was at 7 in the morning. The pool was also closed for maintenance. That was disappointing. Housekeeping was awful. We had to ask for them to take our trash and for clean towels. There were not any signs saying that housekeeping was limited like it has been since Covid. They only stepped in our room to throw some washcloths and bath mats on the counter twice. In fact, we only saw them twice on our floor. Our mini fridge was barely cold. It was more like a cooler than a fridge. Thankfully we didn't have any milk for the baby in it. We picked this hotel based on the breakfast and the pool. If the hotel is not going to have what is advertised, guests should be informed. We will not be staying again.
Katie Jenkins
I actually enjoyed my stay here. I was there a couple of days and the lady Leona I think she is the General Manager but she was very helpful & polite kept the place clean, anything I needed she was very willing to help. She is truly doing an outstanding job with the place and I will definitely be back next time. She is truly an example of great customer service.
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Yes; it's about an 8 minute drive from the north entrance of DFW international airport.
No
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