Capital City Grooming & Supply

Selena Valencia

They are absolutely so rude! I will never take my dogs there again, and I refuse to tell anyone that they are a decent place. They are not. On multiple occasions they were rude and poorly handled my dogs. The last and final time I took my dog they kept my dog for over 8 hours and it was past closing time then when I showed up because I had called twice and had a very rude lady say they "just weren't done and we said we will call you" they slammed the door to where my dog was. Left us sitting in their waiting room for 15 minutes before the owner/manager, whomever she is came out to tell us how busy she is and it's normal for them to keep dogs that late. Meanwhile, the one in the back with my dog whom we can hear quite well slammed a kennel door, popped her head out and said "I just can't! I can't work with her anymore because they showed up" I was very appalled by their words, actions and manners. I stated I wanted my dog, we payed and they still asked "no tip?" Yeah right.. I am so very very thankful I no longer will ever go back and I now found my forever groomer elsewhere locally! Very POOR job Capital City Grooming!

Hannah

The grooming is phenomenal, but the customer service is very poor.

Katherine Lange

What people say about this business is true. The grooming is good, but the lady at the front desk is terribly rude. I called to schedule an appt and she told me that they are not taking new customers. We are not a new customer, but she couldn't find our name in the system. She was so rude and she was disgustingly chewing the whole time which was gross. She said we were 'new' and couldn't come back, so we won't. You can get better customer service elsewhere, I promise.

Kevin Norton

Wonderful service everytime. Brandon was my groomer this time and I found the work flawless. My dog always comes back happy and is excited everytime we walk up to the salon. Also carry the healthiest dry food available at a great price.