ManorCare Health Services-Gig Harbor

Tami Buckingham

So, I have been a ManorCare employee for 30 + years in this building . I have seen this building struggle , and I have seen it thrive. Just like every other place around here .Only this place is different in the way that we have a team that really cares and strives to help the community. Every place is having it hard right now, but our team is dedicated to taking care of our people and your people. I have worked as a CNA here the first 30 yrs, and now as Alzheimer's program coordinator for the last year. Thankyou Manor care for allowing me to continue to be a part of this AWSOME team.

Megan Fricke

My father was a patient four years ago. He began to get very sick while on antibiotics and complained to nurses daily of headaches, nausea, vomiting, diarrhea, and nosebleeds. They told him these were side effects of his antibiotics. This went on for two weeks until he wasn't eating anything at all and vomiting bile. He wheeled himself out during the middle of the night once to ask a nurse for help with a nose bleed and the nurse ignored him. Nurses were so understaffed and overworked, they continued to ignore until his kidneys completely failed, he began to hallucinate, and they had to rush him to Tacoma General. He had been suffering a C. Diff infection the entire time that damaged his kidneys permanently. He had some great nurses here but this place was run HORRIBLY. There was not enough staff to care for patients and I'm sure it's even worse now during covid. He was on dialysis for the rest of his life due to the infection that couldve been treated much earlier if he had any attention paid to him. EDIT: I know this is a facility that takes low-income people on medicaid but there is no excuse for the way he was treated here. If you have a loved one who needs somewhere to go, he had a GREAT experience at Garden Terrace in Federal Way and Canterbury House in Auburn.

Nicole DAngelo

I have been working as agency CNA staff on and off at manorcare for the past 4 years and have been tailored to many facilities short staffed in my community and would have to say this is one of the best when it comes to organization and the quality of care in the nursing field where we must continually adjust to changes. Their dementia unit is awesome I worked there for about a year, the facility aids show excellent leadership qualities and are always making sure their residents are well groomed, hair cuts, nails filed, OOB activities, and skin care management. On the residential side the facility aids make sure to keep on schedule with bed baths, showers, meal pass, and their CNAs are always on time! Despite the staffing issues we always complete the job at the end of the shift or get it done by the next day. I can rely on their staff for a helping hand. Their management is always doing their best to ensure that the staff and residents are happy although they may not realize it. Recently, they have conducted patient satisfaction surveys regarding meals and offer amazing bonuses to staff for helping out and picking up extra shifts.I feel appreciated for my hard work and get complimented regularly by the staff and the residents and this keeps me going 😊

Christine B

I worked here for 3 months as a nurse. This is more like a prison than a nursing facility. The meals for the residents are so unsettling. I’ve seen dinners that consist of two pieces of bread and 1 slice of unmelted cheese labeled as a “grilled cheese”. Half the residents order delivery from outside places for all their meals because the food here does not meet adequate nutritional needs for residents. Short staffed every single day, residents not getting quality care due to that. Management doesn’t stay and help, they pretend they don’t see the schedule and all the work that needs to be done. They pretend they don’t hear their phones ring or that staff aren’t drowning on the floors. The director of nursing, Amanda, threatens staff with reporting them to the board of nursing based on lies and scare tactics to try and keep staff coming to work. How’s that going for you Amanda? Overall, I would recommend putting loved ones anywhere but here first. You’ll be in for a headache, and your loved one will ultimately suffer.