Bank of America (with Drive-thru ATM)

Puff Kiddy

Horrible customer service. I had a check that had mine and my dad's name on it, I had him sign the back of the check and everything and old lady teller that was there told me I needed him to actually be there in person for me to deposit it in my account. Then when there was a line the lady at the desk when you walk in said that she could take me at that front desk and didn't even ask for my dad's ID once he got there. She said because she did it on the tablet it's different so I don't understand why I had to sit there and wait for my dad to show up and have to bother him when they could have told me if you wait a moment she'll be able to help you with that over there. Weird.

V R

To get Bank Account Verification Letter takes 7-10 days. Citi - 15 mins. BoA requires to schedule appointment + 3 days. Citi - no appointment. BoA is not customer oriented bank.

Sam Kim

Required appointment They fully booked today, I was told other locations are probably the same. I asked about making appoint on Monday. I was told they close at 4pm. I don't get off work until 4pm. The employee at the kiosk was not very helpful. I wanted to open an account with them but not any more.

Kevin Sonderegger

Herman Travis is the branch manager of this location. Recently a family member was a victim of a scam to steal money out of their account. I told her to go to the bank and freeze the accounts. She didn't arrive until after 4pm and was pretty upset and crying from all of the stress. Herman saw her and despite being closed up opened the door and helped her solve the problems. I highly recommend any business that Herman Travis works at! Any place this man punches in at shines! Thanks again!